Reviews (5,968)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

October 25, 2021

It looks great for now. I still have the free version but I'll be taking my shop to the next level soon!

Make My Shoes Lab
South Africa
Over 2 years using the app
November 4, 2020

Been using this app for my three shopify stores and will continue using it for my future stores. Highly recommended app. The support amazing!

Perfume Philippines
Philippines
Over 2 years using the app
Fera Commerce Inc replied November 12, 2020

Thanks for the awesome review! We appreciate you using our app on many of your stores!

January 28, 2022

Great app! Had it for over a year. Use it on all my other stores also. Great customer support - very quick & efficient to help add bits to the site. Thank you!

MY LITTLE ECO SHOP
United Kingdom
Over 2 years using the app
January 28, 2024

i would recommend this app it is amazing .... although I am paying quite a bit so to have reviews go on automatically if I don't allow them is annoying, as I have had an uptight review from a customer who expected something free as I do buy one get one free on some items, the item was not and she tried to leave a one star even though she liked what I had made , so that isn't fair as the job done and what I had made her was beautiful. But thank you I do love this app my darlings and the fee is worth it x

Sentimental Keepsake
United Kingdom
Over 1 year using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review ❤️

We are so happy to hear that you are liking our app and would recommend it to others, that is greatly appreciated!

Please reach out to us at any time if you need anything 🙂

January 11, 2022

great customer service! needed some help to fix appearance to match my storefront and it was very fast. thank you for the quick help.

Haute Swimwear
United States
Over 2 years using the app
August 25, 2022

The App's UX is really great. It's easy to navigate, clean and super efficient. The notifcations to check reviews is also really helpful. We have a review incentive (good or bad) and it's definitely filtering to sales. Nice work and happy to be with Fera

Shooshoos US
United States
Over 2 years using the app
Fera Commerce Inc replied August 30, 2022

Thank you so much for your review! We are happy to have you as a merchant and to work with you as well 😁 So happy that you like our app's UX and find it easy to navigate.

Please reach out to us at any time if you need anything 🙂

March 2, 2021

This app was easy to install and easy to use. I liked to look of it on my website, it integrates well.

Nathalie Royston
United States
Over 2 years using the app
January 10, 2023

Great app, helps me figure out where my traffic is coming from so I may optimize my marketing for the best results. Fast and reliable customer assistance. Highly recommend

I HAIR U
Canada
Over 2 years using the app
May 2, 2021

I just started using this app and already love it. So easy to use and so many options! Definitely an upgrade from the application I was previously using.

Gold Star Laces
United States
Over 2 years using the app
August 9, 2021

Super easy to use. The support team is unreal! Had really useful help from Holden and he sorted out my problem in minutes! Great app and great team behind the app. Highly recommend.

thefinalthird
Australia
Over 2 years using the app