Reviews (5,968)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

September 8, 2021

Better than the rest on the shopify app store. It allows for a lot of customizations, and has an effective marketing strategy to make it easy to incentivize customers to write reviews

duckingnice
United States
Over 2 years using the app
Fera Commerce Inc replied September 8, 2021

Thank you so much for your review❤️ So happy that you are liking the customizations and thank you for trusting us to help you gather reviews for you!

Please let us know if you need anything and we're happy to help! 🙂

January 20, 2018

So far so good! Still new so will update if necessary,

My Bedding Obsession
United States
Over 2 years using the app
April 6, 2021

This app really helps increasing conversions and provides valuable insights on website visitors and potential shoppers. The best part is their excellent support. I highly recommend this app.

Sky Sins
India
Over 2 years using the app
June 14, 2021

The application is amazing! Easy to install and the customer service is superb. If anyone doesn't know coding at all, this app is must for you. Very easy to use.

DOLFEIA SKINCARE
India
Over 2 years using the app
October 25, 2022

Great app for various functions. Love the ability to filter so thoroughly - based on customer's location, or based on variant in the cart etc etc. And many nice widgets with full customization!

Your Film Poster
Netherlands
Over 2 years using the app
January 15, 2021

I use this app to increase urgency and social proof. Great app. I've not used it to its full extent tho'

Coco & You
Senegal
Over 2 years using the app
Fera Commerce Inc replied January 18, 2021

Thank you for using Fera! We are happy that you are using the app to improve your urgency and social proof. If you need any tips on what else you can do with Fera, head over to our knowledge base: https://www.fera.ai/resources/

December 1, 2020

Definitely would recommend if you are looking for an app that also has a great support team! I had both Roel and Holden help me within the same day as I had difficulty placing the reviews in the right portion of my store. They both were helpful and helped me get in done real quick!

Shopindigoblack
United States
Over 2 years using the app
January 28, 2022

I use this app to finally add customer reviews both for my shop and for my products. The app is very user friendly to use, I recommend it to other entrepreneurs that don't want to spend too much time in order to have such an important aspect of a brand showing off in the home page. Congrats!

Mimor Fabrics
Germany
Over 2 years using the app
October 27, 2017

Recommended App! Already got a few sales from this, hoping for more conversions as I test more. Jay was really helpful & fast in replying my inquiries. Thumbs up for the service!

4dpouch
Malaysia
Over 2 years using the app
February 26, 2021

great app so far. Need some help getting it to work but has a lot of offerings. pricing is also not bad.

VULCAN
United States
Over 2 years using the app