Reviews (5,969)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

June 22, 2021

using some of the features but truly need someone from Fera to help me determine how this app can really make a difference

www.LUXEISLE.com
United States
Over 5 years using the app
October 4, 2022

Great app with super helpful support. We came for 1 feature and ended up using 4-5 of them. Pop ups, announcement bars, etc.

VINYL MOON
United States
Over 5 years using the app
June 23, 2022

I use this app for a six month and it's one of the best so far! You can't go wrong installing Fera! Definitely recommended!

365CarMods
Bulgaria
Over 5 years using the app
May 6, 2018

Great app and they only charge if you're making money!

Soothing Nutrition
United States
About 5 years using the app
December 21, 2020

I usally use Fera to improve my site such as banner count view
social proof low stock
also all together is so cheap cost

Prime
Thailand
About 5 years using the app
Fera Commerce Inc replied December 28, 2020

Glad you find value in using Fera to display social proof on your store :)

December 19, 2018

I have never had such exceptional customer service from an app service provider. Long story short I needed to add custom badges to my checkout screen. I have no experience in coding and was very skeptical about making changes to my website. I sent them a message and within an hour Kopila had everything set up for me! She was extremely knowledgeable, patient, and kind. Thank you so much!
-Will T.
Owner of Kulture Keep

Kulture Keep
United States
About 5 years using the app
August 17, 2020

Great app!. Its a great method to build a consumer community feeling on my website. I just ask for a way to monitor changes on my website to avoid losing this app while upgrading my theme.

RedQueen.mx
Mexico
Almost 5 years using the app
Fera Commerce Inc replied August 18, 2020

Hello RedQueen.mx. Thanks for your review! Message us to let us know exactly what you mean by monitor changes/how you want to receive them (alerts, e-mails, etc) and we are happy to include this in our future plans :)

February 2, 2019

very good, app work great. Make revenue higher. you can invest with no problem. Very good apps. thanks !

Trendszy
France
Almost 5 years using the app
Edited December 4, 2018

great app. love it. works very well, confused about billing but still 5 stars. try it out, you won't be disappointed. JK. I wrote this yesterday and a friend told me to reach out to support. I'm glad I did. Holden is the MAN. Seriously!!!! If everyone in this programming world worked like Holden. I think this will be a lot less stressful. Conversation went like this. Hi, I need help. Identify problem. Holden solved. Then, he asked follow up questions, and solved problems I wasn't even aware of. Lastly, he then added the skills to the products that I only wanted. Instead of the default all of them. Holden is amazing!!! Thank you

Twist It Up Comb
United States
Almost 5 years using the app
June 22, 2019

Great app for customizing your store for conversions. And for viewing important analytics about your customers. Definitely would recommend!

Hunters Furniture
Canada
Almost 5 years using the app