Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

December 15, 2020

Great app! Very useful to my site. I use it to feature my reviews and testimonials. Team is always there to assist as well!

Chic Radiance
United States
Over 3 years using the app
August 21, 2019

Great app. Simple and valueble. Helps you to send notification to every visitor in the way that is not agressive.

Green Friday Shop
Spain
Over 3 years using the app
December 24, 2020

This is actually one of the best apps i use, everything is super useful. Conversion rates have changed alot since i installed the app. What really amazed me is that they reviewed my website and gave me reccomendations FOR FREE. Thanks alot :)

Zhivago
Egypt
Over 3 years using the app
Fera Commerce Inc replied December 28, 2020

YAY! We are happy to hear that. Thank YOU for your awesome review :))

February 4, 2021

Great customer service by both Holden & Roel. They've been incredibly helpful with the set up. The app is very customizable and straightforward to use. Automate review collection to save time & build social proof!

Station Cold Brew
Canada
Over 3 years using the app
February 27, 2021

Very happy so far. The installation was easy and I'm curious to see how well it will perform in the shop.

SOLLY
Germany
Over 3 years using the app
April 10, 2021

Excellent app, great value for money. The staff are brilliant and very quick to make improvements/ customisations. Even help quickly on the weekends. Can't recommend highly enough

Roots Plants
United Kingdom
Over 3 years using the app
March 13, 2021

This app helps me know what customers want. I like that they have the option of adding not only photos but video as well. I like that I have to approve the review before it is submitted to my website.

Bundle Fabric
United States
Over 3 years using the app
March 20, 2021

this app has been extremely helpful for setting up my customised items. and the automated emails are great as well

The Dice Sword
Australia
Over 3 years using the app
April 13, 2021

Great app to increase trust and conversion rate in my store, I would 100% recommend it to anyone who wants to boost their sales.

Neonific
Canada
Over 3 years using the app
June 10, 2021

Best part about this app is their customer service. Their customer chat is not by a chat bot. They were able to fix my website's html code and activate my widgets for me!!! Thank you so much! I will definitely be sticking to Fera!

Guppy PH
Philippines
Over 3 years using the app