Reviews (5,969)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

January 15, 2018

i like that we can see live what products people are viewing and also get an idea how long they stay in the site.

Nekid Swimwear
Singapore
Over 4 years using the app
March 4, 2020

Amazing app with amazing customer service specially HOLDEN .. He can do whatever you ask. I learned a lot from him

Time Center
Jordan
Over 4 years using the app
Fera Commerce Inc replied March 11, 2020

Holden is the best, isn't he? We are so proud to have him on our team. Thanks for the positive review :)

December 19, 2017

What a great application and customer service. I highly recommend. There are so many similar apps out there but Banana Stand is the one we are sticking with!

Farm Dog Naturals
United States
Over 4 years using the app
July 4, 2023

awesome but i have to type 100 characters for this review and I didn't mean to get in this deep to commiting to a review as am low on time but it's an amazing app, get it

One Planet Mind
United Kingdom
Over 4 years using the app
Edited November 12, 2020

Support is fast and amazing! They are always very helpful. The app works perfectly and every time we have had a problem they react very fast to help us.

Máscara De Látex
Mexico
About 4 years using the app
Edited June 18, 2023

A great app that generated thousand in revenue for us. Would like to keep using it and get the most out of it. their customer servcie is amazing. they work with you to make sure any change is done to my satisfactory. highly recommend.

My Daily Collection
Australia
About 4 years using the app
December 3, 2023

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globalblendmart
India
About 2 months using the app
May 4, 2021

Thank you Holden! Always the best support and attitude to help me in each question that I have. Keep safe and I hope that you keep that behavior like a good professional

Chileanwines
Chile
About 4 years using the app
August 21, 2020

Fantastic app and great support!! The team is always available and has never declined any of our ideas for customizations. Highly recommend :)

Jewelryqueen.de
Germany
About 4 years using the app
Fera Commerce Inc replied September 3, 2020

Happy you have gotten what you needed from us. Reach out anytime :D

May 22, 2021

AWESOME I REALLY ENJOY THE APP FOR ALL MY SOCIAL PROOF NEEDS. KEEP UP THE GOOD AND HOPE TO SEE MORE IN THE FUTURE.

MiiMii Winks
United States
About 4 years using the app