Reviews (5,969)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

March 23, 2021

Using about 18 months now. Happy with insights so far. Mostly use the customer journeys and order journeys

Walker & Hunt
Ireland
Almost 4 years using the app
August 20, 2022

Really top notch widgets for providing all the standard widgets you need on your site. It boosts social trust, conversions, trust, you name it. Also the customer service is outstanding. You can message them and have someone working on your store in minutes. 10/10

Maxwell's Mystic Market
United States
Almost 4 years using the app
December 4, 2020

This app was so easy to install and get up and running beautifully on my site. Would highly recommend.

Sow Coffee Company
United States
Over 3 years using the app
January 5, 2018

Customer services are amazing! It didn't work with my theme initially but it was fixed within 30 mins. Amazing.
App looks great so will have to see now if it increases conversions
Thank you
M x

Love Amber X Ltd
United Kingdom
Over 3 years using the app
December 19, 2020

I really like this app. I love how there are so many apps in one, saves me time and money. I highly recommend it.

VAN ESTHER
United States
Over 3 years using the app
Fera Commerce Inc replied December 21, 2020

YES! We love saving merchants money. Thanks for your review.

February 8, 2021

So far this app seems to be packed full of neat widgets we can't wait to try on our site. Will update as we use more.

Mochilo.co
United States
Over 3 years using the app
Fera Commerce Inc replied February 9, 2021

YAY! Thank you for being a Fera merchant.

November 12, 2022

Been using this app for a couple years. Customers have given me feedback that they find it interesting to see what others are buying.

Birth Supplies Canada
Canada
Over 3 years using the app
May 19, 2020

Really impressed with this app. Fantastic customer service, I wanted specific changes made to my website and they were made quickly with no hassle! Highly recommend!

New Zealand Shop
New Zealand
Over 3 years using the app
Fera Commerce Inc replied May 22, 2020

Woohoo! Happy to hear that you are satisfied with our app :)

November 18, 2021

One of the best apps we've purchased/ used in the last few years. The customer service is amazing and their team is always quick to help! Couldn't be happier and we're excited to explore more of their features.

EastCoast Lifestyle
Canada
Over 3 years using the app
March 1, 2021

This app is user friendly for beginners and contains all the functionality needed for leaving reviews on your website plus so much more. Tongue and Cheek LLC approves!

Tongue & Cheek LLC
United States
Over 3 years using the app