Reviews (5,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.
Refine
-
By rating
Fera is a great app to stay engaged with your customers and also influence new customers to go with you over the competition.
I've used this app before and am coming back to it because I just haven't found another app that works this well.
We found this app randomly and it was one of the best finds. We switched to it from another app and the features they offer are great
Had a website glitch and the team was very rapid in responding and getting it fixed. I was shocked at how fast the service was and thought I would have to wait days for a fix. Having a glitchy site was stressing me out and the agent took those worries away. Very Impressed with the rapid response and lightning fast resolution
Holden from the CS team was super helpful to us, and fixed all our issues super quickly. Highly recommend him and this app.
We use this app to track shopper activity live and create purchase urgency. It works very well for what we need.
Very useful app and great/quick customer service, was stuck with some customization, their prompt response made the whole customer care experience awesome.
Increases your conversions so you make more money. Easy to use, great support, and integrates with ease. A+
amazing app must have if you want your reviews to be organized better. also theres a free option which is convenient.
Looks great, does what it needs to do, gives real social proof data unlike others and customer support rocks.