Reviews (5,970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.
Refine
-
By rating
Great app. Simple and valueble. Helps you to send notification to every visitor in the way that is not agressive.
This is actually one of the best apps i use, everything is super useful. Conversion rates have changed alot since i installed the app. What really amazed me is that they reviewed my website and gave me reccomendations FOR FREE. Thanks alot :)
YAY! We are happy to hear that. Thank YOU for your awesome review :))
Great customer service by both Holden & Roel. They've been incredibly helpful with the set up. The app is very customizable and straightforward to use. Automate review collection to save time & build social proof!
Very happy so far. The installation was easy and I'm curious to see how well it will perform in the shop.
Excellent app, great value for money. The staff are brilliant and very quick to make improvements/ customisations. Even help quickly on the weekends. Can't recommend highly enough
This app helps me know what customers want. I like that they have the option of adding not only photos but video as well. I like that I have to approve the review before it is submitted to my website.
this app has been extremely helpful for setting up my customised items. and the automated emails are great as well
Great app to increase trust and conversion rate in my store, I would 100% recommend it to anyone who wants to boost their sales.
Best part about this app is their customer service. Their customer chat is not by a chat bot. They were able to fix my website's html code and activate my widgets for me!!! Thank you so much! I will definitely be sticking to Fera!
Great Product, helps to make the website more engaging and "alive" with tracking transactions and customer's activity.