Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

March 4, 2021

4 días de uso y va muy bien! Estoy usando el trial de 9USD con 3 widgets y funciona todo como lo describen. El envío de correos funciona bien.

Pomades and Shaving MX
Mexico
Almost 3 years using the app
January 17, 2021

As a newcomer to the ecommerce world, understanding how to interpret customer behavior and analytics is a large undertaking with a long learning curve. Fera is a valuable tool that offers reliable data and a much welcomed coaching resource. I highly recommend and the "paid" features are worth the cost.

Tank Clothing Company
United States
Almost 3 years using the app
Fera Commerce Inc replied January 18, 2021

What a great review. We are happy that you find value in the app and are using the insights we offer to make your store better!

November 18, 2021

So far so good! Just Installed and easy to navigate! I am looking forward to great success with this app!

A R Z É
United States
Almost 3 years using the app
March 29, 2022

Great app with good authority that can help customers to build trust in us. I love how customizable it is for us to put down the widget. Cheers!

mostwantedusa
United States
Almost 3 years using the app
November 16, 2021

Fera is an amazing review app, it's so intuitive, easy to use, the click-to-place review widget is so helpful, so you don't have to edit the themes file to place the widget manually. 10/10 P.S: The support is amazing, helped me in a matter of a few minutes.

Office Human
Romania
Almost 3 years using the app
April 16, 2021

I use this app with smile.io and it is amazing. Love the points system, its only been 2 days but we have already gotten 10 orders from the combo of these apps, excited for the reviews to roll in

Five One Nine Clothing Co.
Canada
Almost 3 years using the app
May 1, 2021

I've installed multiple review widgets, and this one is by far the easiest to use. I started on etsy and am slowly moving over to Shopify and importing my reviews has been extremely difficult. I still have to add them one by one, but the interface of Fera is very user friendly and super easy to use. Highly recommend

The Unrefined Crafter
United States
Almost 3 years using the app
July 28, 2022

Very helpful for my small business! I love how easy it is to use and integrate with my website. Great customer service, easy to use.

Kimono Dragon NYC
United States
Almost 3 years using the app
June 18, 2022

Great customer support - very good app and comfortably happy. thank you for your support and features.

Flowers Gold Coast
Australia
Almost 3 years using the app
December 6, 2020

I'm so glad to have found this app - the customer service is absolutely incredible, you actually get a human to answer ANY queries and if you're struggling with something, they send a step by step video of how to resolve these. Super impressed

Willow and Honey
United Kingdom
Almost 3 years using the app