Reviews (5,970)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

October 5, 2017

Great Product, helps to make the website more engaging and "alive" with tracking transactions and customer's activity.

Usa Ro Com
United States
Over 3 years using the app
December 28, 2020

I think it helps create a sense of urgency for customers, which drives sales. I have been using it for a year and so far so good.

Parker J's
United States
Over 3 years using the app
Fera Commerce Inc replied January 5, 2021

Thanks for being a long term, loyal customer! We appreciate the great review too :)

December 24, 2020

Amazing app. One of the first I added to my shop. Customer service is always quick to respond. TY for existing!

WEAREUPRISERS
United States
Over 3 years using the app
Fera Commerce Inc replied December 28, 2020

You are welcome. TY you being a customer. We appreciate you and this review!

March 10, 2021

I’m using the app to analyze how to improve my conversion rate. So that I am able to identify my areas where I can improve my store to yield a better return.

Accessorie Society
United States
Over 3 years using the app
Fera Commerce Inc replied March 11, 2021

Thanks for the review!

Let us know if you need any help with that.

You can view your customer and shopper journeys to see where your customers are leaving your site and what they are interacting with.

January 24, 2023

Really solid app! Easy to customize and integrate, has brought us lots of conversions. Would recommend!

First Health Apparel
Canada
Over 3 years using the app
June 12, 2018

Excited to try Banana Stand :)

Blushes Blooms
United States
Over 3 years using the app
August 6, 2018

The app is very helpful to showcase styles and to convert into sales

Macbookaircases
United States
Over 3 years using the app
April 26, 2018

Awesome. Works perfectly. I would only add the actual colors of elemnts on the edit section, so you know which color you are changing.
right now, its all black and white, and on live site is all red. if you made the actual colors on the settings, it would be faster to edit! but awesome job! thank you

Bambam Boom
United States
Over 3 years using the app
December 11, 2020

We love fera, the support is amazing! And the response time on the chat is so fast. No task is too difficult - thanks guys

www.indieandharper.com
Australia
Over 3 years using the app
March 9, 2021

I absolutely love this app i used it for getting my product reviews and building trust and rewards with my customers

Luxe Emporium x
United Kingdom
Over 3 years using the app