Reviews (5,970)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

September 1, 2021

So far it works perfect. And the customer service is excellent. Comes with many more functions. Thank you :)

Muay Thai Shop
Germany
About 3 years using the app
Fera Commerce Inc replied September 1, 2021

😁Thank you for your review😁 So happy that you like the functions and customizations!

Please let us know if you need anything! We'll be happy to help 😁

July 24, 2018

I love it! It works the way it was promised too and the way it should. Very easy to install and get started. I do have increased sales already! I would definitely recommend this app.

Brushpoint
Canada
About 3 years using the app
March 5, 2021

Very nice features, and very customizable app. I couldn't find as good as Fera for the skills and all needed for a shop.
The customer support is very reactive, easy and always resolve any problem in minutes ! I needed them several times and still did the job ;) Thanks guys

The Grand Warehouse
France
About 3 years using the app
December 14, 2020

Tested a bunch of review apps and fell for this one. Although the spanish translations are pretty bad, it is really easy to customize them yourself (or for any other language that is). I also love the inclusion of customer journey.

Tukuna
Ecuador
About 3 years using the app
December 13, 2018

Great app, customizable, easy to activate/pause. Works fine. Several skills available. Easy to design, stable app. Free.

OOP'S Livraison
France
About 3 years using the app
May 1, 2023

love using this app, if your looking to grow and see how your doing this app will do just that highly recommend

Mcmfash
United States
About 3 years using the app
March 14, 2022

besides the great widgets and easy to navigate/ install nature of this app, it helpfully provides real time data for your customers, showing the pages they are currently looking at, and their journey to your store. With the introduction of iOS14, this is an extremely helpful tool to understand where the sales are coming from - and also where customers may be dropping off.

Furbaby Friends Gifts
United Kingdom
About 3 years using the app
October 23, 2022

Holden and the team are amazing. A+++ for responsivenss, flexibility, and accommodating any request I put their way. Can't recommend them enough!

House of Knives
Australia
About 3 years using the app
March 20, 2022

The best review app on the store, it was very easy to set up and importing reviews from the other review app I had was instant, I needed a little help from the support and the fact I could chat with them and it was done within 10 minutes is unheard of. Fantastic app and service and I highly recommend it.

Nourish & Thrive
New Zealand
About 3 years using the app
May 21, 2021

Has been easy to set up so far and looks reasonably good. Settings are a little too simplistic, and wtf is that "hooray" animation with sound? Fair pricing scheme.

bGreen Beauty
Germany
About 3 years using the app