Reviews (5,970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.
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My app design was deactivated by mistake. I contacted support and they added all my links, logo images back on my website. Fantastic Service!!!!
YAY! Glad we could fix everything for you. Thanks for the 5 star review :)
I've recently downloaded this app to add reviews and customer photo's to my small business site - Seems really easy to set up and use. Perfect for anyone building / managing their own website.
We've been using this great app for a while now, and I personally love the timer (to create an urgency) feature :)
Amazing service, I have been using it for a long time and they are amazing. It's not only about product reviews, you have a lot of other functions!
Simple to integrate, love the automatic campaign email, it was my first purchase for a plugin. I chose the lowest payment plan - $9, which can literally be covered for me by one order. Credibility and trust go a long way! Definitely seems worth it!
I installed it for the 30-day free trial to test it out - it DEFINITELY worth the money. Not only that all these features give my customers lot of confidence and make my shop look better, the customer service is ON POINT. They responded in less than 2 minutes on a Friday night 10 pm. Appreciate the great work!
Thanks for the positive review! We are so happy to hear that you are loving the app :)
4 días de uso y va muy bien! Estoy usando el trial de 9USD con 3 widgets y funciona todo como lo describen. El envío de correos funciona bien.
As a newcomer to the ecommerce world, understanding how to interpret customer behavior and analytics is a large undertaking with a long learning curve. Fera is a valuable tool that offers reliable data and a much welcomed coaching resource. I highly recommend and the "paid" features are worth the cost.
What a great review. We are happy that you find value in the app and are using the insights we offer to make your store better!
Fera is an amazing review app, it's so intuitive, easy to use, the click-to-place review widget is so helpful, so you don't have to edit the themes file to place the widget manually. 10/10 P.S: The support is amazing, helped me in a matter of a few minutes.
I use this app with smile.io and it is amazing. Love the points system, its only been 2 days but we have already gotten 10 orders from the combo of these apps, excited for the reviews to roll in