Reviews (5,979)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

January 23, 2019

I use the app to help us get more customers and so far it seems to have performed fairly well. It's definitely worth a try. Probably one of the better ones.

Vape On UK Shop
United Kingdom
Over 2 years using the app
January 24, 2021

App is user friendly. Really enjoy the shopper's journey feature as it's really helped me understand my customer better.

The Smart Minimalist
Canada
Over 2 years using the app
Edited July 28, 2017

Nice one, I need more time to measure better the results of using Banana Stand (I've only been using it for a few days now) but first impressions are good. Besides , Jay is always reachable through the Chat Box so you can ask him anything you need and he'll help you out. Thanks mate !

Cranky Rooster Hot Sauces
United States
About 2 years using the app
July 2, 2022

Got my reviews from FB quickly. No spreadsheets or CSV. I was just on what was free and checking the app out.

Confetti Kitty
United States
About 2 years using the app
Fera Commerce Inc replied July 13, 2022

Thank you for your review! We are happy that you were able to easily and quickly import your Facebook reviews!

If you need anything, please reach out to us at any time 🙂

July 4, 2021

So far, this app is just what we were looking for. It was simple to install and configure and is working well. No complaints.

Factotum Farms LLC
United States
About 2 years using the app
Fera Commerce Inc replied July 6, 2021

We're so happy to hear you are liking the app ❤️ Thank you for taking the time to leave us a review! If you need anything, please feel free to reach out to us ❤️

July 26, 2021

The software works as intended. Much better than the usual quality you see on the app store. 5/5.....

THE WILD SHOWCASE
Singapore
About 2 years using the app
Fera Commerce Inc replied July 28, 2021

Thank you for your review 🙂

It's great to know that you are liking the app and thank you for trusting us to help you gather reviews 🙂 Please let us know if you need anything in the future.

Edited November 8, 2019

Very useful functions to add to my website...and they look great too.,,,and the customer service is stellar! I'm very glad to see that they listened to their customers and adjusted the pricing plans in a way that makes sense for small business.

Leilacools
Canada
About 2 years using the app
February 22, 2018

Lisa and Jay and team at Banana Stand are by far the best at what they do! I use over a dozen apps and have never had such an amazing experience. The app is incredible and the support is super helpful with my not so techy self. lol. Harassed them a lot and they always educate me ! I can see they exceed above and beyond any companies customer service I have ever experienced. They truly care about their clients and I have never seen that in the online world lol. I SUPER DUPER RECOMMEND THEM AND THIS APP! I WOULD GIVE THEM "INFINITE" STARS LOL. Thank you guys for being soooo amazing

Ravishsands
United States
About 2 years using the app
May 22, 2022

The app has a great UI and is very straightforward to use. Integrates nicely with website and looking forward to integrating with other 3rd party apps once we onboard (eg: Klaviyo for marketing automation)

Esther & Albie
New Zealand
About 2 years using the app
April 28, 2022

Great App! Amazing Customer support and functionality! A lot of customization possibilities!
Highly recommended!
Thank you!

store.betterme.world
Ukraine
About 2 years using the app