Reviews (5,979)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

August 3, 2021

Great design and easy to set up for customers to leave feedback. Easy to set up the follow up emails for past purchasers also.

Dream in Colour Beauty
United Kingdom
Over 2 years using the app
Fera Commerce Inc replied August 16, 2021

😁Thanks for leaving us a review😁 It's great that you like the design and find the set-up easy😁

Please let us know if you need anything in the future!

May 19, 2023

Application conforme aux attentes et configuration simple avec de bonnes évolutions au cours du temps.

Catsafe'shop - protection pour balcon -
France
Over 2 years using the app
May 23, 2021

This app has been great for me! I use the reviews and ratings and track what customers are looking at.

Harper Lash Collective
Australia
Over 2 years using the app
August 9, 2022

this app is easy to use from a customer perspective and easy to navigate as a business owner. I would suggest this app to anyone looking to have reviews on their website.

honeystripeco
Canada
Over 2 years using the app
September 28, 2020

This app simplifies a lot of things to create fomo on the site. Some stuff is a bit hard to understand, but once you figure it out its very useful and easy to implement. If you can't figure it out, the customer service is really amazing. I've been using this app for maybe a year now? I can't remember, and the customer service has always solved problems for me or created stuff for me that made my life easier. I've been getting helped from Holden a lot, great guy. Plan on using this forever as long as I can operate.

Popstry
United States
Over 2 years using the app
Fera Commerce Inc replied October 1, 2020

Wooohoo! Thanks for being a customer for so long. Of course, reach out to us if you need anything and please let us know what isn't intuitive, so we can fix it for you and other customers.

October 24, 2021

One of the best Shopify app, with great customer service. If you need tools which will increase your conversion rate, engagement and sales, this is the right one!

Racing Backpacks
Bulgaria
Over 2 years using the app
January 11, 2021

Great app. Super easy to install and use. I would definitely recommend this to everyone else! Life saver

Pens N More
United States
Over 2 years using the app
Fera Commerce Inc replied January 11, 2021

Thanks for your awesome review. We are happy that you find Fera easy to use :)

March 28, 2021

I like the app so far. It's easy to use but also wish it had more customization aspects like changing the color of a button.

Talay Jewelry
United States
Over 2 years using the app
May 18, 2022

I like this app i am basically in control of what shows but i really like this app, you should try it

Simplistic Wardrobe
United States
Over 2 years using the app
March 28, 2022

Easy to approve reviews and appear seamlessly on my website. App is user friendly and easy to manage as well.

Tabletopics.sg
Singapore
Over 2 years using the app