Reviews (5,979)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

November 2, 2018

These guys are absolutely amazing support team goes above and beyond to make sure you are fully satisfied.

Gizmotrix
Morocco
Over 2 years using the app
Edited January 15, 2022

What an excellent app! Highly customisable and Holden and the team are speedy in assistance with out of the ordinary code requests. If they have other apps this good, I'm in! Once again, these guys ROCK!! Holden as his team are the best!

HunnyBoots Australia
Australia
Over 2 years using the app
March 12, 2021

Such a great app, easy to use and great customer service. Had my queries solved within 5 minutes. Thanks Holden

eco-greenspirit
Australia
Over 2 years using the app
March 30, 2022

This is literally the best review app on the store, so easy to use, well priced and a lot of features.

NZFUR+SKIN
New Zealand
Over 2 years using the app
February 20, 2021

Best App out there hands down, for a very small shop like mine that cant afford upsell or insight apps this really helps a lot.

Pokemart
United States
Over 2 years using the app
Fera Commerce Inc replied February 23, 2021

We are here to help small merchants. Thanks for using Fera on your store 💪 and thank you for this awesome review.

February 17, 2022

This is just what I needed for my business! I would just add more layouts for the emails, but after that I love it!

Gingerly Shop
Dominican Republic
Over 2 years using the app
November 29, 2017

Im not sure if it was because I just posted a new product on my site but I've also never had a sale within minutes of something being posted! It was only 1 sale but I think I'll be keeping Banana Stand just in case :)

The Covetedcloset Boutique
United States
Over 2 years using the app
August 10, 2021

This app rules! It super easy to use, clear and responsive. I love it! Its definitely worth a try, you wont regret it!

ShopHellbound
United States
Over 2 years using the app
January 3, 2021

I’ve used this app to set up 3 widgets so far and just sent my first email to request reviews from my past customers. It’s super easy to set up and get started. Highly recommend.

Emylee Williams
United States
Over 2 years using the app
Fera Commerce Inc replied January 5, 2021

Yaaaay! Glad you are getting reviews from customers ❤️ Thank you for the glowing review :)

April 1, 2018

Creates urgency and provides info as promised.

Love Child Shoppe
United States
Over 2 years using the app