The Sock Drawer
Findify provides the best customer service hands down. They are very responsive and prioritize all of our requests in a timely manner. We are more than satisfied with this app.
Very functional app for search and search. The team is highly responsive with both on-boarding and ongoing support.
Thank you for taking your time to write a lovely review!
And don’t hesitate to get in touch if you need any additional support, we will be happy to help!
NHS Fun Factory
Love this all in one merchandising solution, great search functions, automated category listing merch based on metafields rules, product recommenders.
Thanks for the great review and for taking the time to share your experience!
Please let us know if there’s anything else we could help you with in the future. And feel free to check our blog on https://www.findify.io/product-updates.html for more product updates.
Death Wish Coffee Company
Findify has helped our store's search function tremendously. Their team is super easy to work with, responsive, and insightful. Their tool is constantly improving and updating to fit our store's needs.
Thanks for the fantastic review! We really appreciate you taking the time to let us know about your Findify experience. I will pass your kind words on to the team as I’m sure they will be delighted to hear them.
It’s also great to hear how happy you are with your new search function. This is our most popular feature, actually, and as it is customizable we always love to see the end product, after our team has tweaked it to suit the merchant. Yours does indeed look great!
If there’s anything else we can help you with, please don’t hesitate to let us know. We have a chatbot function on our website www.findify.io, and we also offer support via email, on email@example.com.
We love this app, a great search functionality tool.
The team at Findify have been very supportive and responsive (not to mention patient). Highly recommended.
Thanks for the feedback! Super happy to hear you love our solutions and that you’re a fan of the Personalized Search. It was a pleasure to work on this project with you.
Please let us know if there’s anything else we can do for you in the future. Would be happy to help. In the meantime, feel free to check out our blog on www.findify.io to keep up-to-date on our latest developments.
MAD Distribution UK
$499 a month?
not even close to worth it, what on earth are you doing? No one can afford that for seach app.
Thank you for your feedback. We are sorry that you didn’t have the chance to experience the benefits of our service. Search is only one component of the package, also covering smart collections, recommendations & content search. The greatest value lays in powering the full product display through our AI algorithm to create a fully personalized product experience.
Findify is mainly used by Shopify PLUS merchants but there are also multiple Shopify Core merchants who seen great return on this investment. If you would like to speak more or book a demo, don’t hesitate to reach out to our team through Yourfriends[at]Findify.io
I uninstalled this app, and noted that I wanted all of their code deleted from my shopify store, but they DON'T delete their code that was initially installed upon installation of this app. But, they do have the time to set up an automated email to send to you upon uninstallation that tries to get you back as a customer. That's not how a good business should be run.
We are sorry to see you leave the Findify community. Please note once the Findify app is uninstalled, we cannot remove applicable code as we no longer have access to the store. Please check this article on the Findify public library https://developers.findify.io/docs/integrations-shopify-remove-code for step-by-step instructions on how to complete this task.
In addition, you are welcome to contact our support team if further assistance is required or to discuss your experience further. We would be happy to speak! Reach us easily through Yourfriends[at]Findify.io
Can’t believe how much the price of this app has increased... with little to no
improvements. Seems like another Yotpo in the making. There are great alternatives out there that do just about the same thing. I uninstalled the app since we were no longer using it and still got billed for another month. Contacted them as SOON as it billed us to let them know it did not cancel even though the app was removed and requested a refund. They refused. Poor customer service and this just proves to us how greedy they’ve become... sad to see this.
We would like to apologize for your negative experience. Uninstalling the app doesn’t automatically cancel the subscription to allow installations/uninstallations on multiple themes BUT you have a right to cancel the subscription at any time by simply contacting us at Yourfriends[at]Findify.io. There must been a misunderstanding around your case so don’t hesitate to reach us if there would be any outstanding questions.
We are continuously investing in perfecting existing and new personalization functionalities to continue increasing your conversion and based on that adding new plans. All existing clients have however been given the option to continue using what they signed up for.
Full of glitches, HORRIBLE / unresponsive support. Pass this one by and find another search app to save yourself the headache.
We are sorry to hear about your bad experience.
We have had over 1800 happy merchants (seen here with over 200 five-star-reviews). The integration process is very straightforward but in some cases there might be specific conditions that require customizations. We have a team fully dedicated to supporting integration/customizations that would be happy to help you. We’ve built Findify to be fully adaptable in terms of both functions & design so don’t hesitate to get in contact through Yourfriends[at]Findify.io
App functionality (for both search and collection page) is great, and the support is flat-out excellent. Can't say enough good things about Seva and team. Thanks guys!
Thank you very much for your feedback. It has been been passed on to Seva & his Team. Merchant's success & experience using the Findify app is of utmost importance to us. Happy selling :-)
Kind regards, Alice