Flits Loyalty Rewards Program

Flits Loyalty Rewards Program

Reviews (391)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the customer shopping experience and increasing operational efficiency. It features loyalty programs, wishlists, customizable customer account pages, social login, and direct reordering, all customizable to brand needs. Merchants report increased conversions and customer retention, especially praising the loyalty program. The app integrates seamlessly with other tools and offers excellent support, with quick, helpful responses available during non-traditional hours.

October 10, 2025

We have shifted from SE Wishlist to Flits, and the transition was smooth. The support team was very helpful, providing fast replies and quick fixes.

Littlebox India
India
About 2 months using the app
September 3, 2025

We have been using the Flits app for a while now, and we’re really impressed with how smoothly it works. It’s easy to use, packed with useful features, and the support has been fantastic.

A big shoutout to Manisha from the Flits team! She’s been super helpful, quick to respond, and proactive throughout the entire setup and customization process. Whenever we needed help, she made sure everything was handled without any hassle.

The app itself is highly flexible, and features like the loyalty program, wishlist, and customer account page have really improved our customer experience. We’ve seen a positive impact, and we’re happy to recommend Flits to other Shopify store owners.

Otrix
India
9 months using the app
September 10, 2025

Flits is an amazing app! It integrates seamlessly with multiple other apps like Return Prime, which makes our workflow so much smoother. Their team is extremely supportive and has helped us with several customizations whenever needed. I’m also using it across multiple vendors, and it has worked perfectly. Highly recommended!

Plaeto
India
20 days using the app
September 3, 2025

We have been using the Flits app, and our overall experience has been outstanding. The platform delivers a seamless experience with top-notch functionality, ease of use, and support.

A special thanks to Manisha from the Flits team for her outstanding support. She has been proactive, super-efficient, and incredibly responsive throughout the entire integration process. From quick resolutions to smooth customizations and even coordinating with their developer team when required, Manisha has managed everything seamlessly.

The Flits app itself is highly versatile and customizable, offering robust features such as the loyalty program, wishlist, and an enhanced customer account page. We truly appreciate the Flits team for delivering a powerful product with dedicated support.

Highly recommended for any Shopify store looking to enhance customer experience and retention.

True Colors
India
27 days using the app
September 2, 2025

We are using FLITS app for our Customer Accounts with our store. This app is really cool and looks modern. Support from the team is very good. always available and do whatever is required. Wising you the best for the entire team from bigfestival.in store

bigfestival.in
India
Over 1 year using the app
Edited October 3, 2025

5 stars for the service comeback. Had some teething issues initiatively that the team was able to fix. This didn't seem like a quick fix, they worked with all stakeholders and kept us updated at every moment. Just what I heard about the team - helpful, knowledgable and overall a great product.

K&M - Kanz & Muhul
India
4 months using the app
September 8, 2025

Wir sind aktuell noch nicht live mit unserem Shopify-Shop, aber Flits hat uns bereits in der Einrichtungsphase begeistert. Alle Fragen und Sonderwünsche – selbst am Wochenende – wurden extrem schnell, freundlich und lösungsorientiert beantwortet. Der Support ist nicht nur schnell, sondern auch sehr kompetent und geht auf individuelle Bedürfnisse ein.
Das Treueprogramm lässt sich flexibel anpassen (z. B. Umbenennung von „Punkten“ in „Prämien“) und bietet auch für Endkunden eine großartige Nutzererfahrung.
Wir freuen uns auf den Livegang – mit Flits im Kundenkonto fühlen wir uns bestens aufgestellt.

Review in English:

We haven’t launched our Shopify store yet, but Flits has already proven to be outstanding during setup. Every question and customization request — even on weekends — was answered quickly, competently, and with a strong solution-oriented mindset.
The support team is not only fast but truly understands individual business needs.
We were able to customize the loyalty program (e.g., renaming “points” to “rewards”) to match our branding and tone, which was a huge plus.
Looking forward to going live soon — with Flits, our customer account experience is in great hands.

kirchen-weihrauch.de
Germany
About 1 month using the app
September 22, 2025

This app is perfect for our needs, delivering everything we wanted. The support is second to none. We highly recommend.

Stipa-GroupAuto
France
Over 1 year using the app
June 20, 2025

Excellent support team, Hasti & Manisha as our POC from their Team have been incredible with the prompt resolutions. Be it a customisation or a need to get in connect with their developer, It's all smoothly managed with them. The Flits program works amazing with it's loyalty program service, wishlist and customer's account page. Highly Customisable. This has definetly given us a conversion boost. Absolutely a 10/10 recommended!!

Nutristar
India
7 months using the app
Edited June 22, 2025

Reliable and Effective – Using for Years!

We’ve been using the Flits Loyalty Program + Wishlist for a few years now, and it continues to be one of the best additions to our Shopify store. The loyalty program has helped us retain customers and increase repeat purchases significantly. The wishlist feature is user-friendly and gives valuable insight into customer preferences.

Special thanks to Hasti Patel for the continued support over the years — always responsive, helpful, and professional.

Flits has been a consistent and reliable partner in our growth journey. Highly recommended for any store looking to enhance customer engagement!

ORION XO Exclusive
Sri Lanka
Over 4 years using the app