Reviews (687)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer experience on Shopify stores with features like upgraded account pages and easy reordering. Its loyalty and rewards programs, including credit point management, are praised for boosting customer retention. The app offers smooth integration, extensive customization, and features like social login for easy access. Merchants also commend the responsive customer support and user-friendly interface, noting significant contributions to business growth.

December 4, 2024

I couldn’t be happier with the impact this solution has had on my Shopify store! The upgraded customer account page is a game-changer—my customers now have easy access to their profile, detailed order history with images, and a convenient reorder button. Features like recently viewed items and invoices add a professional touch that my shoppers love.

The loyalty and reward program has been a fantastic addition, helping me increase customer retention and engagement. The social login feature is seamless and makes it so much easier for customers to sign in, while the wishlist option lets them save their favorite items for later.

It’s clear this tool was designed with Shopify merchants in mind. Everything is functional, easy to integrate, and customizable to reflect my brand perfectly. If you’re looking to enhance your customers’ shopping experience and boost retention, this is a must-have!

Totality Medispa and Skincare
United States
Almost 4 years using the app
January 29, 2025

We primarily use the app for its loyalty features, and it has been performing exceptionally well! It includes nearly all the essential functionalities a brand like ours requires and offers excellent scalability for Borosil.
The app’s integrations with well-known market tools further enhance its value for the stores.
Additionally, the support team is outstanding—responsive, efficient, and always helpful. We’ve thoroughly enjoyed using the app and look forward to exploring the new features the team has introduced!

MyBorosil
India
Almost 2 years using the app
February 6, 2025

Customer service team is very responsive and proactive towards solving any problems that come up.

OISELLE
United States
About 5 years using the app
January 24, 2025

I added Flits to my second Shopify store, and I’m beyond impressed! The wishlist functionality has helped drive more sales, as customers love saving their favorite products for later. Plus, the ability to offer detailed order history and updates has reduced the number of support queries we receive. It’s a must-have app for anyone serious about customer satisfaction. Thank you, Flits

The Collectible & Co.
India
About 2 months using the app
November 14, 2024

I've tried multiple loyalty program applications before, but I often found limited support and integration options for India-based D2C stores, not to mention the high subscription costs. Then, through word of mouth, we discovered Flits. The support from their team has been phenomenal—they are responsive and provide timely assistance, even during non-working hours and late at night, addressing issues immediately. The integration possibilities with Flits are extensive, and they consistently go above and beyond to ensure everything is set up perfectly.

One of the standout features is their enhanced account page, which transforms Shopify’s basic setup into a more comprehensive, user-friendly experience. Flits has truly elevated our store’s capabilities!

Paaduks
India
8 months using the app
February 10, 2025

App is feature rich. Team is awesome. If you are looking for growth which can come in from retention and engagement. This app is good. Not a paid review I am actually very overwhelmed with the app and team. Go for it, to be successful with it is in your hands.

Krishnsakhi
India
About 2 months using the app
February 4, 2025

We highly appreciate the excellent support provided by your team. The application is user-friendly, efficient, and well-suited for business needs. The prompt and knowledgeable assistance from Vaibhav, your support team member ensures a seamless experience, making it a valuable asset for our operations. Keep up the great work!”

NaaR By Nk
India
16 days using the app
December 20, 2024

I’ve been using this app for a few weeks, and it has significantly improved the efficiency of my store. The interface is user-friendly. The support team is responsive and provides great assistance whenever required. I highly recommend this app to any Shopify store owner looking to streamline their operations and grow their business. It's a game-changer!

Amour Secret
India
4 months using the app
November 28, 2024

The app is easy to use, offers good customization options, and the customer support was very helpful. They resolved my issue quickly and made sure everything worked properly. Highly recommended.

SS69
Italy
About 2 months using the app
October 19, 2024

Our business has been using Flits for a long time now to connect our online and offline customer experiences. Flits seamlessly integrates our loyalty program with both our ERP and Shopify store, providing a unified and consistent experience for all our customers.

Now, with the integrated system, customers can earn and redeem points whether they shop online or in our physical store. This has not only streamlined our operations but also significantly improved customer satisfaction.

Beyond the fantastic functionality, the Flits support team deserves a special mention. They are incredibly efficient and prompt in responding to any questions or issues. Every interaction I've had with them has been positive and helpful.

I highly recommend Flits!

Sonee Sports
Maldives
About 4 years using the app
Flits replied October 23, 2024

Thank you for your kind words and for being a valued Flits user! We look forward to continuing to support your business and helping you succeed!