Flits Loyalty Rewards Program

Flits Loyalty Rewards Program

Reviews (396)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through features like loyalty programs, wishlists, and customizable account pages. They credit the loyalty and store credit systems with increasing conversions and repeat purchases. The app operates smoothly, and the support team is noted for its responsiveness and effectiveness in handling customizations and technical issues, enhancing the shopping experience and fostering customer loyalty.

February 2, 2026

The Flits app is reliable and offers many of our needed features in one single place. The Flits team is also dedicated to their product, and was very responsive to our inquiries and demand for assistance, including cleaning up old code from our theme. We are overall very satisfied.

Curion Dental Products
Canada
Over 3 years using the app
January 9, 2026

Flits is a powerful and thoughtfully designed app that adds significant value to the overall customer experience. Its store credit features are intuitive and effective, making customer retention seamless and rewarding. The wishlist functionality is a standout addition, allowing customers to easily save and keep track of their favorite products.

Overall, Flits is a reliable and well-built product that delivers on functionality and performance. The team behind the app is knowledgeable, professional, responsive, and highly supportive, which further enhances the experience. Highly recommended for merchants looking to improve customer engagement and loyalty.

Powerlook
India
14 days using the app
October 10, 2025

We have shifted from SE Wishlist to Flits, and the transition was smooth. The support team was very helpful, providing fast replies and quick fixes.

Littlebox India
India
About 2 months using the app
September 3, 2025

We have been using the Flits app for a while now, and we’re really impressed with how smoothly it works. It’s easy to use, packed with useful features, and the support has been fantastic.

A big shoutout to Manisha from the Flits team! She’s been super helpful, quick to respond, and proactive throughout the entire setup and customization process. Whenever we needed help, she made sure everything was handled without any hassle.

The app itself is highly flexible, and features like the loyalty program, wishlist, and customer account page have really improved our customer experience. We’ve seen a positive impact, and we’re happy to recommend Flits to other Shopify store owners.

Otrix
India
9 months using the app
September 10, 2025

Flits is an amazing app! It integrates seamlessly with multiple other apps like Return Prime, which makes our workflow so much smoother. Their team is extremely supportive and has helped us with several customizations whenever needed. I’m also using it across multiple vendors, and it has worked perfectly. Highly recommended!

Plaeto
India
20 days using the app
September 3, 2025

We have been using the Flits app, and our overall experience has been outstanding. The platform delivers a seamless experience with top-notch functionality, ease of use, and support.

A special thanks to Manisha from the Flits team for her outstanding support. She has been proactive, super-efficient, and incredibly responsive throughout the entire integration process. From quick resolutions to smooth customizations and even coordinating with their developer team when required, Manisha has managed everything seamlessly.

The Flits app itself is highly versatile and customizable, offering robust features such as the loyalty program, wishlist, and an enhanced customer account page. We truly appreciate the Flits team for delivering a powerful product with dedicated support.

Highly recommended for any Shopify store looking to enhance customer experience and retention.

True Colors
India
27 days using the app
February 24, 2026

We started using Flits and it completely upgraded our customer experience. The loyalty program, wallet system, and customer account features are super smooth and easy to manage. It helped us improve repeat purchases and build stronger customer relationships.

Nutrition Cart
India
February 24, 2026

Flits has been a valuable addition to Sammvaad’s ecosystem, especially for managing loyalty rewards and store credit efficiently. It has helped us create a more structured and customer-friendly rewards experience while also enabling faster and more transparent handling of store credits.

The platform is intuitive, easy to manage, and aligns well with our goal of building long-term customer relationships through meaningful rewards and retention strategies. The automation around credits and rewards has reduced manual tracking and improved overall operational efficiency for our CX team.

Additionally, the Flits support team has been consistently helpful, responsive, and open to feedback. Their product reliability and customer-centric approach make them a strong partner for any brand looking to strengthen loyalty and retention through rewards and store credit.

Sammvaad
India
Edited October 3, 2025

5 stars for the service comeback. Had some teething issues initiatively that the team was able to fix. This didn't seem like a quick fix, they worked with all stakeholders and kept us updated at every moment. Just what I heard about the team - helpful, knowledgable and overall a great product.

K&M - Kanz & Muhul
India
4 months using the app
Edited June 22, 2025

Reliable and Effective – Using for Years!

We’ve been using the Flits Loyalty Program + Wishlist for a few years now, and it continues to be one of the best additions to our Shopify store. The loyalty program has helped us retain customers and increase repeat purchases significantly. The wishlist feature is user-friendly and gives valuable insight into customer preferences.

Special thanks to Hasti Patel for the continued support over the years — always responsive, helpful, and professional.

Flits has been a consistent and reliable partner in our growth journey. Highly recommended for any store looking to enhance customer engagement!

ORION XO Exclusive
Sri Lanka
Over 4 years using the app