Flits Loyalty Rewards Program

Flits Loyalty Rewards Program

Reviews (399)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for enhancing customer experience with features like loyalty programs, wishlists, and improved account pages. It's noted for seamless Shopify integration, social login support, and significant customization options. The support team is commended for quick, professional assistance. The app offers a user-friendly interface with detailed order history and reorder options, supporting both online and offline experiences to streamline operations and aid business scaling.

February 26, 2026

Flits has been a fantastic addition to our Shopify store. The loyalty program is easy to manage and genuinely helps drive repeat purchases, while the upgraded customer account page creates a much better user experience. Setup was smooth, and their support team is excellent. Highly recommend!

Sudathi
India
Over 1 year using the app
February 2, 2026

The Flits app is reliable and offers many of our needed features in one single place. The Flits team is also dedicated to their product, and was very responsive to our inquiries and demand for assistance, including cleaning up old code from our theme. We are overall very satisfied.

Curion Dental Products
Canada
Over 3 years using the app
April 20, 2026

This app is wonderful, it is working so well on my store, i am relying so much with this app, it can do so much for us. This app handles my account, product page, discounts and VIP points which is so important for us. I have to say they are very professional in what they are doing and very helpful.

I have got great help from the developer and customer service personnel Monil and Manisha on the customization for my website. They replies to message even at late hours and complete the job very fast, excellent service!!! Thank you and highly recommended.

TOBUYER
Hong Kong SAR
5 months using the app
March 23, 2026

We’ve had a great experience working with Flits on our Shopify store.

What really stands out is the support from their team. Ankit, in particular, has been extremely helpful and responsive throughout. Whenever we’ve faced any issues, the team has been quick to step in and resolve them without delays.

Beauty Garage
India
6 months using the app
February 24, 2026

Flits has been a valuable addition to Sammvaad’s ecosystem, especially for managing loyalty rewards and store credit efficiently. It has helped us create a more structured and customer-friendly rewards experience while also enabling faster and more transparent handling of store credits.

The platform is intuitive, easy to manage, and aligns well with our goal of building long-term customer relationships through meaningful rewards and retention strategies. The automation around credits and rewards has reduced manual tracking and improved overall operational efficiency for our CX team.

Additionally, the Flits support team has been consistently helpful, responsive, and open to feedback. Their product reliability and customer-centric approach make them a strong partner for any brand looking to strengthen loyalty and retention through rewards and store credit.

Sammvaad
India
10 months using the app
February 25, 2026

We’ve had a very positive experience working with the Flits team.

Their support has been responsive, patient, and solution-oriented throughout the entire process. Even when the issue required coordination across multiple teams, Manisha and her team stayed active on the thread, followed up consistently, and ensured the matter was resolved properly.

What we appreciate most is their professionalism and willingness to investigate in detail rather than giving generic replies. They provided clear explanations, testing videos, and continued support until everything was confirmed working on our side.

It’s clear that the team genuinely cares about client success, and their service level has been excellent.

Thank you to Manisha and the Flits team for the strong support and dedication. We truly value the partnership.

— John
LA SAIGON CAFÉ

LA SAIGON CAFE
Singapore
9 months using the app
February 24, 2026

We started using Flits and it completely upgraded our customer experience. The loyalty program, wallet system, and customer account features are super smooth and easy to manage. It helped us improve repeat purchases and build stronger customer relationships.

Nutrition Cart
India
4 months using the app
April 1, 2026

Great app and very responsive support team! The team quickly implemented Finnish language support for my store, which I really appreciate.

Overall, very happy with the experience and looking forward to future updates!

Stylebox
Finland
2 days using the app
April 21, 2026

A really good app for clothing brands looking to build customer loyalty and offer rewards. Easy to use and actually helps drive growth.

Flurr
India
3 months using the app
January 9, 2026

Flits is a powerful and thoughtfully designed app that adds significant value to the overall customer experience. Its store credit features are intuitive and effective, making customer retention seamless and rewarding. The wishlist functionality is a standout addition, allowing customers to easily save and keep track of their favorite products.

Overall, Flits is a reliable and well-built product that delivers on functionality and performance. The team behind the app is knowledgeable, professional, responsive, and highly supportive, which further enhances the experience. Highly recommended for merchants looking to improve customer engagement and loyalty.

Powerlook
India
14 days using the app