Flits: Customer Account Page , 573 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 31, 2023

If you are looking for referral program app than this is the best app I found. This app is user friendly.
Excellent Team Support.

Ministry-Of-Nuts
India
March 29, 2023

Great customer service. I used Flits with the integration of Return Prime to take care of my account pages and returns. The flits team added the return prime button for me in less than a business day. Highly recommend!

Parentgiving
United States
Time spent using app: 19 days
March 29, 2023

There are few words one can use to describe the customer service they receive from Flits. I could not have asked more of Ankit, Manmeet, and Vaibhav. No issues with communication. Iterations of some custom work were turned around lighting fast. Thank you and my customers thank you.

Meg Bitton Productions
United States
Time spent using app: 6 days
March 21, 2023

We recently added Flits to our store with the Wishlist capacity. We had a few requests back and forth with their support team, including some custom branding. They have been extremely responsive, helpful, and capable with managing our requests! We would highly recommend this app and team.

Cutting Tool Pickers
Canada
Time spent using app: 20 days
March 21, 2023

Flits provides an important product. The customer and technical support are highly competent and professional. They were able to oblige our requests and customise the product to suit our store. I would like to highlight Bhargav and his team for doing a great job.

Quality Approach Fashion
United Kingdom
Time spent using app: 5 months
March 21, 2023

Unbelievable app and customer service!

My account page was blah and uninventive and using Flits turned it into something I would love to use as a customer. It has features/options I didn't even consider an account page should have.

Interface
The interface is easy to use and super clear while still giving you a good deal of control.

Customer service
The customer service has been incredible. I know I'm probably super annoying cause I have a lot fo questions and they've been there every step of the way lol Amazing!!

Cost
There's no risk to try this app but if you like it, it's also very afforable when compared to other options.

Running With Wolves
United States
Time spent using app: 2 days
March 2, 2023

Amazing app , amazing customer service. They even helped me fixing a bug in my website that wasn't coming from them and saved me money. very accommodate and will help you with anything.

Capucelli
United States
Time spent using app: 14 days
Flits replied March 6, 2023

Thank you so much for your valuable feedback.

February 22, 2023

I recently had an issue that needed to be resolved quickly, and I was pleasantly surprised by how efficient and helpful the team was. They fixed the problem really fast and responded to my inquiries almost instantly. I couldn't believe how quickly they were able to get everything sorted out. Not only that,
Manmeet Agarwal was really helpful and went above and beyond to make sure I was satisfied with the outcome. Overall, I was really impressed with the level of service I received and would highly recommend this app! Thanks again!

Ploma.io
United States
Time spent using app: 2 days
Flits replied March 6, 2023

Thank you so much for your detailed review.

January 25, 2023

お客様のマイページアプリを探している方がおられましたら、大変おすすめできます。

レビューにある通り、フォームの表示内容や、順序のカスタマイズを1日で対応いただけました。これまで他のアプリでは、住所の表記が海外仕様のものばかりで使いにくいものが多かったですが、こちらのカスタマーサポートは最高です。大変おすすめできます。 コミュニケーションは英語チャットとなりますが、パワーポイント等の指示書も添付できるため、ミスコミュニケーションなく進めることができます

As the reviews indicate, we were able to customize the content of the form display and the order of the forms in one day. I have found many other apps to be difficult to use because of the foreign specifications of the address, but this one has the best customer support. I highly recommend this app.

taniku.love
Japan
Time spent using app: About 20 hours
Flits replied March 6, 2023

貴重なご意見ありがとうございます

January 12, 2023

Mobile layout is shifted off screen, custom color scheme is incorrect on some tabs, very little customizability, for example disabling the Good Morning! message or the clock. It's an account page, it doesn't need a clock. I don't know how this has such good reviews.

Regal Wigs
United States
Time spent using app: 38 minutes
Flits replied March 6, 2023

Thank you so much for your feedback, actually Flits support team can help you to set up color schema and related things as per your brand color. We are providing a preview option as well in the admin.

Regarding the clock option: It feels personalized for customers, but we can remove that as well if you don't want to display it.

Please contact support@getflits.com, and we tried to connect with you over the mail many times, but you didn't reply.