Reviews (671)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, offering features like detailed order history and loyalty programs. It's noted for its customization capabilities, seamless integration, and responsive customer support. The loyalty and rewards programs are easy to manage and effective in retaining customers. Additionally, it maintains website speed and offers robust features on affordable plans, providing good value and consistent global support.

December 4, 2024

I couldn’t be happier with the impact this solution has had on my Shopify store! The upgraded customer account page is a game-changer—my customers now have easy access to their profile, detailed order history with images, and a convenient reorder button. Features like recently viewed items and invoices add a professional touch that my shoppers love.

The loyalty and reward program has been a fantastic addition, helping me increase customer retention and engagement. The social login feature is seamless and makes it so much easier for customers to sign in, while the wishlist option lets them save their favorite items for later.

It’s clear this tool was designed with Shopify merchants in mind. Everything is functional, easy to integrate, and customizable to reflect my brand perfectly. If you’re looking to enhance your customers’ shopping experience and boost retention, this is a must-have!

Totality Medispa and Skincare
United States
Almost 4 years using the app
October 19, 2024

Our business has been using Flits for a long time now to connect our online and offline customer experiences. Flits seamlessly integrates our loyalty program with both our ERP and Shopify store, providing a unified and consistent experience for all our customers.

Now, with the integrated system, customers can earn and redeem points whether they shop online or in our physical store. This has not only streamlined our operations but also significantly improved customer satisfaction.

Beyond the fantastic functionality, the Flits support team deserves a special mention. They are incredibly efficient and prompt in responding to any questions or issues. Every interaction I've had with them has been positive and helpful.

I highly recommend Flits!

Sonee Sports
Maldives
About 4 years using the app
Flits replied October 23, 2024

Thank you for your kind words and for being a valued Flits user! We look forward to continuing to support your business and helping you succeed!

November 14, 2024

I've tried multiple loyalty program applications before, but I often found limited support and integration options for India-based D2C stores, not to mention the high subscription costs. Then, through word of mouth, we discovered Flits. The support from their team has been phenomenal—they are responsive and provide timely assistance, even during non-working hours and late at night, addressing issues immediately. The integration possibilities with Flits are extensive, and they consistently go above and beyond to ensure everything is set up perfectly.

One of the standout features is their enhanced account page, which transforms Shopify’s basic setup into a more comprehensive, user-friendly experience. Flits has truly elevated our store’s capabilities!

Paaduks
India
8 months using the app
October 25, 2024

FLITS has been a game-changer for us! The team is incredibly supportive, always ready to help and guide us through every step. Their service is outstanding, and they genuinely care about their clients' success. The Flits features have truly enhanced our website, taking it to the next level. Our customers are thrilled with the new account page setup, which has improved their overall experience. Highly recommend Flits for anyone looking to elevate their E-Commerce business!

CraftAffair
India
9 months using the app
October 30, 2024

Flits on Shopify is an absolute must-have! This app has dramatically improved the customer experience on my online store. From sleek account pages to engaging rewards programs, it offers everything to keep customers coming back. It's super easy to use, and the customer support is top-notch. If you want to take your e-commerce game to the next level, Flits is the way to go!

suta
India
6 months using the app
September 24, 2024

We've integrated Flits on our Shopify store (www.louisstitch.com) to manage our credit points system, and it has been an absolute good experience! The platform allows us to offer credit points on purchases, which our customers can seamlessly redeem both in-store and online. This has enhanced our loyalty program, boosting customer retention and engagement. The Flits team has been incredibly supportive, offering prompt assistance and ensuring a smooth implementation. Highly recommend Flits to anyone looking to build a rewarding experience for their customers!

Louisstitch
India
About 1 year using the app
Flits replied October 23, 2024

Serving clients like you is our greatest joy, and we look forward to exceeding your expectations in the future.

Thank you for your trust.

November 28, 2024

The app is easy to use, offers good customization options, and the customer support was very helpful. They resolved my issue quickly and made sure everything worked properly. Highly recommended.

SS69
Italy
About 2 months using the app
September 24, 2024

I’ve a great experience with the Flits app! Its robust features for managing customer accounts, dashboards, addresses, order history, and delivery status really do seem to make it a powerful tool for businesses. The reorder and cancel order options, along with the loyalty points feature, add an extra layer of convenience and customer engagement.

The seamless integration with Shopify is a big plus, too, as it helps streamline processes significantly. And it’s fantastic to hear about the excellent customer support—having a responsive and knowledgeable team can make all the difference when you need assistance. Overall, it sounds like Flits is an invaluable asset for managing your business efficiently!

Arata
India
5 months using the app
October 21, 2024

This is very good customer account dashboard and social login app, I recommend this to everyone who want great dashboard to managing customer details, orders, and reward features. Team here is very responsive and have a lot of patience to hear and understand the customer requirement. 5 star for team and features...

Cherry By Poonam
India
About 1 month using the app
Flits replied October 23, 2024

Your recommendation means a lot to us, and we’re excited to continue supporting your success! Thank you for your amazing review!

December 17, 2024

This app gives our site a far more professional look and service to historical customers.
In particular as all orders have comments, the customized display that the Support Team has created for us enables each repeat customer a great view of all their orders which can be rapidly scanned /searched. Support is excellent.
We highly recommend.

MDA2 PneusPros
France
6 days using the app