Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

March 15, 2022

The team over at Flits delivers! We needed more than Shopify's basic customer page. We needed an elegant dashboard with tabs for orders, addresses, rewards, and subscriptions. They were amazingly flexible when it came to incorporating information from 3rd party apps. And they even got UPS tracking info to show up on the orders tab. You all are the best!

frontierenaturalmeats
United States
11 months using the app
March 21, 2022

Good service if there is something wrong, and seem to be invested in their product with updates and new features.

Tea Life
Australia
11 months using the app
March 10, 2018

Excellent, quick customer service and great app!

Scented Spirit Shirts
United States
11 months using the app
September 6, 2020

Great app thank you! Nice interface and support for our own customisations has been very friendly and helpful.

Higgovale Fashion Distribution
Australia
11 months using the app
June 1, 2020

Wonderful app and great support team. Prompt and effective. Solved my queries in no time and added some additional features as well. Highly recommended.

Cupidtrails
India
11 months using the app
Flits replied June 4, 2020

Thanks so much for your amazing 5-star review! 🙌 We love hearing your feedback!

December 10, 2019

Top! une réponse rapide, un support efficace! Continuez comme cela :) L'application en elle-même est assez personnalisable, c'est donc appréciable.

Instants Plaisirs • Bijoux
France
11 months using the app
Edited March 9, 2021

Amazing custom account app; makes you wonder why the default Shopify customer page is so dull. Their support also helped me integrate Growave Referral links, Recharge Subscription App, Paywhirl, and the Freshdesk widget — super responsive and willing to go the extra mile! I just use the Flits Customer Account Page feature; I use Growave instead of the Flits customer referral and Flits social login features. I would recommend that setup.

Imlak'esh Organics
United States
11 months using the app
June 3, 2021

I love the flits customer support team - always quick to help and professional in all aspects. App does the job as well!

LauRie NO
Denmark
11 months using the app
February 28, 2022

Excellent team. We wanted so small feature, so they contacted us in lest that few hours after submitting a ticket and issue was solved fast and efficient. Recommend!

Uniboards
United Kingdom
10 months using the app
July 26, 2022

Lejos la mejor app para un programa de creditos, el soporte es excelente.
By far the best app for a credit program. Great support team.

Eatsy Market
Colombia
10 months using the app