Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

February 22, 2023

I recently had an issue that needed to be resolved quickly, and I was pleasantly surprised by how efficient and helpful the team was. They fixed the problem really fast and responded to my inquiries almost instantly. I couldn't believe how quickly they were able to get everything sorted out. Not only that,
Manmeet Agarwal was really helpful and went above and beyond to make sure I was satisfied with the outcome. Overall, I was really impressed with the level of service I received and would highly recommend this app! Thanks again!

Ploma.io
United States
9 months using the app
Flits replied March 6, 2023

Thank you so much for your detailed review.

November 4, 2022

I needed support with the customer invoice functionality which was resolved quickly. Happy with the Flits support.

www.pet-tags.co.uk
United Kingdom
8 months using the app
July 16, 2020

This app has transformed our customer account page into a much more functional and customer friendly layout. It is easy to use and install and has a great FAQ page for assistance. I also had a specific request for the profile page which the developer accommodated quickly and easily. Would definitely recommend giving this app a try.

PetMax
Canada
8 months using the app
Edited September 26, 2020

It's easy to handle. And SUPER nice support service. All they are very friendly and helpful. Lucky to have them. I WOULD RATE THEM 6 STARS if I can!

HÁI Swimwear
Taiwan
8 months using the app
July 13, 2023

We love this app; it's like a super toolbox with so many features, especially the credit store. Moreover, you have "Great Support"! Thank you to all the Flits Teams

Bakker.com | Österreich
France
8 months using the app
July 8, 2020

Aplicativo muito bom, simples e fácil de usar, recomendo a todos que desejam usar créditos da loja como forma principal para pagamentos.

Loja Egomes Digital
Brazil
8 months using the app
March 29, 2023

There are few words one can use to describe the customer service they receive from Flits. I could not have asked more of Ankit, Manmeet, and Vaibhav. No issues with communication. Iterations of some custom work were turned around lighting fast. Thank you and my customers thank you.

Meg Bitton Productions
United States
8 months using the app
April 15, 2020

Wow I was stuck with how to insta the store credits and not only did they reply and fixed my problem so quickly, he also matched the colour to suit my checkout!! 1000/10 recommend!

The Salty Blond
Australia
8 months using the app
October 17, 2019

The app is pretty great, but the support team is fantastic! Patel especially. I had some problems with some translations and some buttons not working and the guy was there to help me all the way.

Gioia Flowers
Romania
8 months using the app
July 16, 2021

Customer support was great. Fixed my issue within 3days. so far for the customer account page, Flits is the best option to go for. The UI is intuitive and customizable. would recommend using it.

Amayakenya
Kenya
8 months using the app