Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account dashboard, making it user-friendly and professional. It allows for easy organization of customer data and offers features like custom menus, referral programs, and a credit store. The app is praised for its compatibility with various themes and custom storefronts, and its robust login page. Merchants also commend the responsive and helpful support team. Key features include customer self-service for invoice printing, order tracking, and account information updates.

February 28, 2019

OH MY GOD! This app is just the answer to my prayers. And they have an unbelievable reactive and helpful support. I was initially just looking for app which allows customers to have a rich account page, instead of the very basic one provided by default by Shopify. With this app, I discovered that besides providing a GREAT full account page for customers, they can also track customer behaviors on the store with Social Media logins, wishlists, rewards, and the customer can even track his order because Flits integrate very well with third apps.

I love this app, and I installed it on my two stores on Shopify. Thank you again, guys. Keep going that way !

KINGUELE.COM
Gabon
4 months using the app
March 12, 2021

We have used Flits for a couple of months now and are really enjoying the app. It has given our webshop an extra dimension and gives our users another insight into the company. The Flits team are efficient and have helped us solve all our requests.

LauRie UK
Denmark
4 months using the app
December 16, 2019

Shopify and almost all themes lack a decent customer account page. There is no app quicker and easier than this incredible and affordable solution. Literally 30 minutes after installing and using the app, I found myself needing a slight customization for my tracking situation and within the next hour after contacting support had myself a lovely IM conversation with the Flits co-founder who helped me get the exact pixel perfect design and functionality I had on a previous theme. After working with this agent for a solid hour back-and-forth with clear and concise context, we were able to achieve exactly what I had in my mind. But here is the funny thing-- there is always a point where it gets so good that anything after that point starts degrading and breaking stuff, so a nice little tip to anyone reading this; Make periodic theme backups especially when you even feel slightly satisfied. This ended up saving us quite a bit of bickering and that is how we ended up with a near perfect (nothing's perfect) result in just a little over an hour.

I tried building an account page through various freelance contracts and ended up spending way too much money, time and effort (but I did learn a lot!). Something that this developer does best is pay crucial attention to customer needs and attention to detail. Support with this dev is something some people like me might end up spending unnecessary $$$ for. If you are online during their work hours, you can get some serious customization done with their enterprise plan which is also rich in handy features and exponential benefit, they offer 8 hours of 100% free support and customization, they even recommended a few of their gurus for non-Flits-related tasks.

Hope this review strikes it's readers in high spirits and great health, enjoy this wonderful Shopify business customer account page solution!

CHEERS

PassionGive
United States
4 months using the app
January 22, 2018

Good Response !

Very helpful!

Weneedbongs
Canada
4 months using the app
July 17, 2019

I don't need to say how important and useful this app has been, because it basically speaks for itself. But I will say that the support team is AMAZING. Quick response, fast delivery, everything, I mean these guys make it seem like they are your personal developers. keep up the good work guys

Locked Closet
United States
4 months using the app
Flits replied July 28, 2019

Thank you very much for the five-star review!

February 4, 2020

Really excellent app... Support service, even more excellent!
For service needs I asked for a change: it was promptly made.
Very recommended app.

SEFHT PRO
Italy
4 months using the app
April 23, 2020

The support was super impressive and solved a pressing issue late at night. We were able to integrate our Bold Subscription Management. The customizability is just what we need.

Chalet Nursery
United States
4 months using the app
September 16, 2019

Excellent Customer Support. Very responsive and always all issues resolved on time. There is no app similar to this.

HeliDirect
United States
4 months using the app
July 19, 2021

Great App. Super easy to configure and setup.
The support team are very responsive and helpful if you run into any issues I would recommend if you are looking for a nice account page :)

Coco & Buttercup
Australia
4 months using the app
Edited January 19, 2018

This is a really nice app and I like that it's customisable to match my store colours. Very simple to set up too.
I didn't even get a chance to install the code as they contacted me to ask if I'd like them to do it for me.
There was a problem that I thought might have been caused by the Flits app - they looked at it almost immediately and fixed the issue even though it was nothing to do with their app.
10/10 for customer service!

Abspure
United Kingdom
4 months using the app