Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

March 17, 2018

Great support, great app, great account page for my customers, I'd always prefer to use Flits rather than any other account page provided by themes.

Adsbuy Shop
Morocco
4 months using the app
Edited June 18, 2020

I have been slowly rolling out changes on a budget - probably like many with the corvid-19 stuff, and wanted a little better, but cost effective, customer back end. This has really been a nice addition and the developer has really worked hard to help me integrate and then modify the source so that it flows nicely with my site. They have been super responsive and very flexible in rolling out visual changes that really helped with the usability and functionality of my store. I just can't give enough stars for how they have helped me out!!!!

While I am still rolling out my design and layout elements, and working still to decide additional functionality apps - This one is a definite Keeper!

Update:
I changed themes in June at juststuffisell.com and ended up doing away with the flits app. I have since been hard coding changes to create an account layout that suites my backend needs.

All that said, the Flits team is phenomenal and responsive. I would not hesitate to work with them in the future if the need arose. Highly recommend them and this app.

JustStuffISell.com
United States
4 months using the app
Flits replied May 16, 2020

Thanks so much for your lovely review. We're so glad to hear that support was able to help!

July 15, 2019

Best apps for all it does.
I deleted and reinstalled this apps twice because I couldn’t find any other like them and I was actually looking for a cheaper service but now decided to go for their free plan.
Thank you guys for your patient with me, I got angry with myself for all the disturbances I caused. Your apps is amazing and the best. Must have everyone.

BeuMaxstore
United States
4 months using the app
August 6, 2019

I've used this app for a while now and I absolutely love it. I just had an issue when I changed themes, but Alex from support fixed it fast! Thanks again.
https://247bestdeals.store

24/7 bestdeals
Norway
4 months using the app
March 13, 2019

After trying all the apps for having a nice customer account page, I have finally found Flits. It is the non plus ultra for making what I was looking for. There is also the addon of social login feature for a little extra fee, so I have not to search for another app for it. I had also some questions and the customer support has helped me with patience and professionalism.
100% recommended

Terrabianca
Italy
4 months using the app
September 28, 2018

Very good app. Great support team. Solved my issues very quick and efficiently. customer dashboard looks great!

MeNene Store
United States
4 months using the app
July 21, 2018

Love this app, gives the customer login area a more professional look, recently viewed products, shipping address, reorder, order history much better than the shopify theme login areas.

Gift Moments
United Kingdom
4 months using the app
January 7, 2021

Flits has a great customer service team and has not hesitated to help us customize our app to meet our needs as a small business! The product is on the newer side, but that's good, because they're very keen to listen and enhance the app for everyone using it! Give it a shot, you won't regret it!

PretendAgain
United States
4 months using the app
Flits replied January 12, 2021

Thank you for your review. I'm glad we were able to meet your expectations!.

If you need any further help, feel free to drop a mail at support@getflits.com

August 30, 2020

I downloaded this app to add an extra layer of customer service to my shop’s customer accounts. Setup went relatively well until I hit an error with viewing my test customer account information. I contacted support and they responded within minutes of my request! They fixed my solution in less than 10 minutes, and on top of that they helped make some aesthetic tweaks to the design to better match my store theme. These guys went above and beyond in helping me fix my problem, and I would definitely recommend this service to others!

Minime Charms
Canada
4 months using the app
Flits replied August 31, 2020

We are highly delighted with your words. A very big thank you from Team Flits. We always at your service.

August 11, 2021

Great app and amazing customer support team.
Just what we were looking for is to build and improvise retention. Highly recommend it to stores seeking to build loyalty among customers.

Onestop-Your Home Store
India
4 months using the app