Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

May 11, 2021

The customer support team for Flits is excellent, they have always helped so quickly and have solved any issues or customization request we had. It's a great app in general and will make your Customer Account section amazing for you customers.

ERA Department Stores
Cyprus
4 months using the app
April 3, 2018

I absolutely love the features. The Social Login, Wishlist and Store Credit features are totally worth the money. The customer support by flits is awesome! They're always willing to help.

Swift Physics
India
4 months using the app
November 24, 2021

The team from Flits has been super helpful and gone beyond the call of duty in my opinion. As a leading publisher of early education material our products spread from print to digital, it's in this digital realm where Flits really stepped up. To support our existing and new customers who may have purchased, or will purchase, downloadable digital assets - music, videos, and windows software, we needed Flits to integrate with a digital download solution, our first choice ended up being a dead-end but Flits did all they could to make it work before we decided to go in another direction. We finally chose the Shopify Digital Download app and flits worked in conjunction with our developers and the team at Shopify to make it so that when customers go to the My Order page - any of their purchases that have digital downloads are accessed directly from that line item. The customer doesn't have to sort through emails or bookmarks to try to find the original download link. It may sound simple - I assure you it's not - and I thank the Flits team for sticking with us to figure it out, not to mention all the other annoying little tweaks that we asked for. Good Job!

School Zone Publishing Company
United States
3 months using the app
April 29, 2022

Fantastic app! Could not be happier! Organizes the customer profile very well. Support has been wonderful!

Goose Creek Candle
United States
3 months using the app
July 10, 2018

You just don't get better support than this. These guys have been great! App works amazingly out of the box. I needed a customization and they just took care of it! HIGHLY RECOMMENDED! Currently in use on www.gojdc.com

Gojdc
United States
3 months using the app
January 21, 2018

Great app and great support team. fully recomended!!

Kkdu
Chile
3 months using the app
May 6, 2020

Amazing, Astonishing, some of the words to quickly describe the team behind Flits and their customer support. Thank you !

eliteLUX Store
United States
3 months using the app
July 16, 2021

Best app for creating a custom user account. Support always willingly helps with the problems. Thanks once again.

Personalizuotos Vienkartinės Kaukės
Lithuania
3 months using the app
June 6, 2020

Succesful loyalty program (in spanish). Easy to translate and a great Ux for customers. Highly recommend it.

Nuttri
Colombia
3 months using the app
Flits replied June 11, 2020

Thanks so much for your amazing 5-star review! 🙌 . Glad that you like our multilanguage feature.

July 21, 2019

In many ways, the app has helped me with my store. one of the best thing about the app is there user-friendly UI & customer support. I liked the way they put everything in their FAQ which helped us lot initially understanding the app.

With store credits, I can actually reward the customer as per their activities on my store. Which help me build a relationship with my customers. Overall good app with multiple functionalities which reduces the number of other apps you install.

Henry Spector
India
3 months using the app
Flits replied July 28, 2019

Thank you very much for the five-star review! We're happy to hear that you're loving our app.