Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

November 1, 2019

It is an app that you should have in your store Many essential systems will help bring customers to you.
And the team is very helpful. I'm very satisfied.
They can solve everything for me.

Good idea shop
Thailand
3 months using the app
March 26, 2021

Milind and Gunjan from the team are extremely keen to please and we've had a great onboarding with them with all custom requirements fulfilled to the T. Using Flits for the past few months and very happy with this app. We're using their customised account page, wishlist and social login. They've also custom made a product for us where invoices from our fulfillment provider is being fetched to the my account page's order history for every order in real time thereby reducing our "Send me my invoice" support tickets. Since we already had a loyalty program before we onboarded with them, they integrated that with the My account page. We have a custom order cancellation app as well which they were able to effortlessly integrate on the Orders tab of the my account page. Customers are also able to raise a support ticket from the account page as they've linked the account page to our Help Center. They entertain custom requests to add extra KYC customer fields and push info into customer metafields for us to then send to our ESP for effective email workflows. Highly recommended for all Shopify store owners who want to offer the most personalised customer service with a great account page.

Headphone Zone
India
3 months using the app
July 1, 2021

This is a great app if your looking to give your customers to have an account to view orders, reorder, change orders and contact your business. The support team helped me alot with all my requests highly recommend :)

DirectPrice
Australia
3 months using the app
December 17, 2020

La meilleure application sur Shopify et loin devant, de part son offre et la qualité de son service client. Un grand merci au support toujours réactif. Nous avons rencontré de nombreuses difficultés lors de la création de notre site et d'avoir installé Flits nous a réconcilié avec l'environnement Shopify. Nous avons maintenant un compte client complet qui intègre fidélité / parrainage / anniversaire , etc ... Si vous voulez proposer une version de compte client plus qualitative que le "basic " de shopify ( très décevant) , c'est obligatoirement avec Flits .
Un grand merci !

Lytess
France
3 months using the app
February 26, 2022

Sto usando quest'app da qualche mese. Ti da una mano significativa perché ti permette di avere una pagina account molto performante, veloce, integrata e personalizzabile senza dover passare giorni a scrivere codici nel tema. Il servizio clienti è veramente molto competente: riesce a risolverti i problemi più disparati, dal funzionale al grafico, come se fosse il proprio sito.

Dietaesport
Italy
3 months using the app
November 14, 2019

This is truly the best credit app on Shopify. Super fast support, they even went Out of their way to do some custom work for me. I only wish I can give them more stars then 5 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Yummeeh
United States
3 months using the app
January 24, 2018

Great app.

one-stop destination.

Sonalingeries
India
3 months using the app
Edited December 28, 2019

very good app, very useful, easy to manage and very well developed ! Thank you guys! Very quickly costumer service response

uainothype
Brazil
3 months using the app
June 29, 2020

The perfect app for the customer account page, quick app support, hoping to have more features.

BIOEFFECT
United States
3 months using the app
November 17, 2021

Our customer account area really needed a facelift- but we don't have the budget for custom work. This is where Flits comes in and works so well. Honestly, I had a few integration glitches with other apps and their service was phenomenal. I can't believe how perfectly they worked everything out until it was just right for $5 a month. Great app and great service team! (FYI: My glitch was with sendowl digital downloads appearing for prior orders. They fixed it up, and it works great now!)

The Gentle + Classical Press | Life, Abundantly
United States
3 months using the app