Flits: Customer Account Page , 573 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
Edited November 17, 2018

Edit: After I left the bad review here, they replied me immediately. =)

First Review: Their customer service is ridiculous. I messaged them a question, they replied through email by confirming what I was asking. I confirmed the question on TUESDAY morning and it is SATURDAY midnight already I still have yet got an answer. Almost 4 days passed!!! Even if they only get one person they should reply by now?!! I messaged them again in between and guess that did not help either.

Serial Chiller Co.
United States
Time spent using app: 24 days
November 2, 2018

I was really skeptical about this app at first but I took a chance and tried it. I absolutely love this app and the way it makes my customer's account page look. Especially the ability to embed other pages into the one account page. This app is worth every penny so thus far. It has everything and the customer support team is amazing. Keep up the great work.

Black Butterfly Beautiful
United States
Time spent using app: About 2 years
October 11, 2018

Very good app. Great support team. Solved my issues very quick and efficiently. customer dashboard looks great!

9th Visioner
India
Time spent using app: 6 months
October 10, 2018

Our expereince with this app has been extremely fulfilling. The features of the app fit our requirment and the support services led by James is amazing. They went the extra mile to fulfill me requirements.

You can see this app in action at https://vidyaguide.com

Vidyaguide
India
Time spent using app: About 1 year
October 9, 2018

Good support and very effective apps
I had use store credit for my customer
and it's look great to build royal customer

Prime
Thailand
Time spent using app: 14 days
October 5, 2018

Great Support. I have a really really old theme and they took over and really made it work. I love the idea of customer credits and birthday rewards. Flits does both.

Shop LuLu
United States
Time spent using app: Almost 4 years
October 3, 2018

We love this app! I've used it for several stores and it works great. The tech team is very responsive and willing to help and modify anything for you. Highly recommend them.

reciprocitylabs-store
United States
Time spent using app: Almost 2 years
September 28, 2018

Very good app. Great support team. Solved my issues very quick and efficiently. customer dashboard looks great!

MeNene Store
United States
Time spent using app: 4 months
Edited September 24, 2018

I'm updating my review to 4 stars from 1 star. I had some serious issues with the app. The Flits team fixed a lot of the problems that I encountered. They pushed my ticket to the top. In the end, they fixed the things that were THE MOST important to me and they did so in a timely manner. The only reason I am not moving it up to a 5 star is that there is some work that needs to be done with the app. I would prefer that the css on "My Accounts" page didn't take on their appearance css, it should keep the theme's styling so that it doesn't look as if the customers are on a different website. And the documentation needs to improve. I believe I wouldn't have had the issues I did if the documentation was better. This app does what it needs to do and that makes me MUCH MUCH HAPPIER!! Thank you Flits for fixing the issues. If I could, I'd give 4.9 stars. :)

Fashion Freak LLC
United States
Time spent using app: 5 months
Edited September 18, 2018

Had a horrible experience with this app and this app caused our website to crash, which we only figured out because Shopify team had to look into the issue and discovered the app was causing our website to act crazy so immediately uninstalled it. Was promised I'll have my money refunded back to me by Flits and never received the refund. Bad customer service, shady and lack of communication.

Herbal Healing Nation
United States
Time spent using app: About 2 hours