Reviews (663)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.
Refine
-
By rating
Amazing support. Absolutely love what this plugin adds to my clients and visitors. They were very very quick to respond to my custom requests too. Thank you!
Great app and fantastic support, very pro-active and efficient team. We recommend this app to anyone for customer account management. We are indeed a happy customer :-D
Really impressed with this app and the support we have gotten so far! We recently moved our store from another platform (WP + WC) and wanted to move to Shopify to streamline and make things easier on us maintaining it. We were very lucky to find this app and it helps integrate the following for our customers: * Wishlist
* More complete Account page
* Loyalty program
* Integrates with our POS and Judge.me apps Only had to use the Support once, but they responded and verified the issue within an hour. Thanks Flits team!
Flits is an awesome app. The Flits support team is very helpful and supportive. I would recommend it to the people who are looking to give there customers a ease of managing customer data like past orders, wishlist and saved addresses.
Thank you so much for your review - we're so happy that you're loving the app and the support team was able to help!
this app is PERFECT: efficient, easy to install and use, my clients are delighted!
And I also congratulate the customer service: they are fast, friendly and find solutions to all my questions: congratulations guys for your work
AMAZING customer service! I had a few design change requests and they were phenomenal in resolving them quickly. Super kind and helpful people - wonderful app to have on my store. Thank you so much!
Thank you for the five-star review! We really appreciate it.
Bugs should be this app not flits.
It takes support 7 years to reply, sadly 7 years is yet to complete.
Most ridiculous CS I have ever had to deal with. Wasted my money and time.
it took 2 sec to talk to the support. Great service! Best customer experience! I recommend them! Very good!
Had a little difficulty understanding some things due to app verbiage but got it sorted through their chat. "James" and his tech team were fast and efficient resolving my issue.
Edit: After I left the bad review here, they replied me immediately. =)
First Review: Their customer service is ridiculous. I messaged them a question, they replied through email by confirming what I was asking. I confirmed the question on TUESDAY morning and it is SATURDAY midnight already I still have yet got an answer. Almost 4 days passed!!! Even if they only get one person they should reply by now?!! I messaged them again in between and guess that did not help either.