Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

April 13, 2020

Great support! Replied within a day and solved the problem without me having to give much explanation. Also made the button I requested to match my theme without me asking!

Moss Vale Campus & Co
Australia
About 19 hours using the app
Edited June 22, 2020

I didn't need the app, so I deleted it. Please note that before deleting the app, you need to delete the code from your theme using a special button inside the app.
This is a little inconvenient, but the app has great support, I think it makes up for this lack. The developers plan to automate the process in the future.

pandake
Russia
21 days using the app
October 7, 2019

We used this app to integrate many of our account services like rewards points, wish lists, subscriptions, etc. Gunjan was very responsive and helped us get up and running quickly. Highly recommend based on great support from vendor!

Alpaca Direct
United States
About 18 hours using the app
Edited August 28, 2018

Just uninstall the app from my store - but the app remains active
Found bugs on customer account (didn t sum product quantity)
Please remove app from my store

I HAD TO REINSTALL MY THEME - POOR EXPLANATION ON HOW TO REMOVE THE APP

How to uninstall code?
Created by: Alex Brown
Modified on: Wed, 22 Nov, 2017 at 1:19 AM

Please follow steps:

Please click on online store through Shopify left side navigation.
Please Go to theme section.You can see installed themes.
Click on action button of a theme in which you want to remove code.
From action button drop-down menu please select on edit code.
Please remove this code '{% include 'flits_snippet' %}' from a theme.liquid file
Please remove 'customers/account.liquid' file
Please rename 'customers/account-flits.liquid' file to 'customers/account.liquid'.
Please remove 'snippets/flits_snippet.liquid' file
Please remove 'assets/flits.css' file
Please remove 'assets/flits-account.js' file
Please remove 'assets/flits-cart.js' file
Please remove 'assets/flits-recently-view.js' file
Please go to Shopify apps section through Shopify left side navigation.
Uninstall flits from there.

Luvkini
Brazil
4 days using the app
May 15, 2019

Useless app that hardly works, support is not existent. Do Not Recommend at all for any one interested!

Wilex
United Kingdom
2 days using the app
Flits replied May 18, 2019

We're sorry to hear you're experiencing issues with our app. We have attempted to get in touch through the mail from live chat but you missed it. Please review your mail, I have sent with our all conversation screenshot.
As well you have rejected our store access request. We will try again.

As well as you missed to update add on which feature you are looking for. I will help you with that. Please get back through the mail.

August 5, 2023

Trie this app, it wasn't for me. I wasn't going to write a review, but decided to because the app doesn't delete its own code after being removed, which causes several large .js issues on my site.

Unlocked Networks
United States
2 days using the app
Edited June 2, 2020

Excellent, excellent, excellent company to deal with! Their support, the software and ease of use is just superb. This is a must have for all Shopify stores.
It looks less than 15 mins to get this up and going.

Wine Chateau
United States
About 1 hour using the app
Flits replied June 4, 2020

Thanks so much for your lovely review. We're so glad to hear that support was able to help!

July 15, 2022

Just started with this app. So far a few hiccups but support team is great and things get solved very quickly!
Suggestion: allow users to customize more on the customer account page e.g. colors, layouts etc. Having said that, experience has been good so far and will definitely recommend.

Woof² HK
Hong Kong SAR
1 day using the app
February 2, 2018

I think this is an amazing app and it rewards your customers along the way. At this time I am not ready to fully implement it in our store but I will consider adding it in the future. The staff are friendly and helpful and the layout looks really good in your store. It will enhance the customers experience most definitely.

Wig Store Hair And Beauty Canada
Canada
About 1 hour using the app
August 29, 2018

Needs to work on customer service, emailed them four times in two weeks never received a reply.
The app doesn't work, however, it leaves behind code in your theme.scss hidden that assumes you are using the app and app is in your customized setting section field.
I installed and uninstalled the app within an hour, once I noticed it did not work.
I need to report this to shopify, something is not right here.

The Art Gallery Nyc
United States
About 13 hours using the app