Reviews (688)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer experience on Shopify stores with features like upgraded account pages and easy reordering. Its loyalty and rewards programs, including credit point management, are praised for boosting customer retention. The app offers smooth integration, extensive customization, and features like social login for easy access. Merchants also commend the responsive customer support and user-friendly interface, noting significant contributions to business growth.
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Excellent customer service and features. We needed a wishlist and a store credit feature and we were not disappointed. Flits really helped us with our desired customizations!
We just setup this app and we required some customization. The customer service was very responsive! We were up and running with customization in 2 days!
Thanks so much for your lovely review. We're so glad to hear that support was able to help!
Too greedy, $20 for adjusting credit?
I was happy with $5 plan and able to adjust/issue store credit previously, then i couldn't do the same with their new plan, learn how to do business first guys.
This app offered everything we require for customer accounts. Easy to install and the customer support is FANTASTIC. Quickly added a feature we wanted in moments. A++ Worth every penny.
easy to install and works very well. fast and great support. helps customer to find anything in one place. www.4yourdog.ch
DO NOT USE. if you need account authentication at all whatsoever, this app completely blocks reCAPTCHA from working. Per shopify customer support -->
"When reCAPTCHA v2 is engaged, the customer is referred to the 'Challenge' page. This page is not hosted in Shopify theme files or Admin - it is provided and managed by Google. Once the challenge has been successfully completed, the redirect looks for the customer account page. In this case, it looks like when that page is blank the fallback is to route back to the customer account login page.
I have also confirmed that other third-party customer account apps have a similar issue with v2 redirect. The problem is that Google's reCAPTCHA challenge page overrides the app's redirect settings, looks for the .liquid it is expecting, and then loops back to the login page.
You can consider customizing the customers/account.liquid file, instead of using third-party apps to provide your customer account features. Or, you may be able to request a custom version of the customer account apps that can be recognized by the reCAPTCHA challenge page redirect. Google does offer development documentation: Google Dev Support : reCAPTCHA Developer's Guide / Verifying the user's response."
This issue created over 1000 fake accounts and took heavily involving shopify plus customer support to rectify.
This app in general is not good. Very limited customization, almost nothing in custom CSS. Not only that but there is a lot better apps for the money that do not cause the recaptcha issue. Ditch this app and go with something else.
Hello Entrepreneur,
Your feedback is valuable to us, and we dropped the actual reason for this issue over the mail.
I hope this message finds you well. I want to extend my sincerest apologies for the recent experience you had with Flits. We understand how frustrating and disappointing it must have been for you, and for that, we are truly sorry, but please review the below points.
1 - Regarding Captcha -I deeply reviewed your point but honestly, the Login/Signup page and it's a related process (Including Re-Captcha) is not from Flits' end, it is from Shopify's end and Flits is unable to control the same page, and process due to this, but still our tech team will help you for all feasible way, we can discuss with Shopify as well.
2 - Regarding the Customisation CSS - Yes, regarding customization CSS, we will be glad to improve as per your brand color and other requirements for sure, please share with me. I can assign a dedicated developer to fulfill your requirements.
So, if you can spare some time for us, then we would like to invite you to a meeting call so that we can discuss the remaining points and try to help you better. So, if you are available then please share a time slot for any day you are available.
Awaiting your response.
Please connect at support@getflits.com
Thank you
Flits
Great team! Very fast support response! Great app, more much powerful than smile io! I will try my best to manage this app
Thank you so much for a 5-star review. Don't hesitate to reach out if we can help with anything else!
I hope you & your family members are safe in COVID - 19. Stay Safe!!!
Excellent App. Improves the customer's historical order experience and provides functionality to re-order amongst other features. Due to the complexity of my store, Flits did not work straight out the box and a lot of customisation to correct. This took a few days work, but the developers were there from the start and got everything working exactly how it should.
The other Re-Order apps I tried failed to complete a workable solution, however the developers of this app went over and above what was required. Full marks for this great company
Just installed the App. James help was good in installing the app.
THIS IS EXACTLY WHAT I WAS LOOKING FOR. It has everything an online store really needs in one place: a beautiful customer accounts page, wishlist, rewards, referrals and more. Instead of having to install many different apps this app already can solve so many problems. And its true that many of us neglect the customer accounts page the most, when it should be one of the important aspects. I have tried and uninstalled so many rewards apps because I found the points system/ conversion rather confusing, what Flits offers is very easy for me to understand. Thank you also to the customer support (shoutout to Ankit) for helping me customize a quite a lot of things...and everything was solved super fast. Truly worth every penny.