Reviews (689)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer experience on Shopify stores with features like upgraded account pages and easy reordering. Its loyalty and rewards programs, including credit point management, are praised for boosting customer retention. The app offers smooth integration, extensive customization, and features like social login for easy access. Merchants also commend the responsive customer support and user-friendly interface, noting significant contributions to ...

August 5, 2023

Trie this app, it wasn't for me. I wasn't going to write a review, but decided to because the app doesn't delete its own code after being removed, which causes several large .js issues on my site.

Unlocked Networks
United States
2 days using the app
Edited June 2, 2020

Excellent, excellent, excellent company to deal with! Their support, the software and ease of use is just superb. This is a must have for all Shopify stores.
It looks less than 15 mins to get this up and going.

Wine Chateau
United States
About 1 hour using the app
Flits replied June 4, 2020

Thanks so much for your lovely review. We're so glad to hear that support was able to help!

July 15, 2022

Just started with this app. So far a few hiccups but support team is great and things get solved very quickly!
Suggestion: allow users to customize more on the customer account page e.g. colors, layouts etc. Having said that, experience has been good so far and will definitely recommend.

Woof² HK
Hong Kong SAR
1 day using the app
February 2, 2018

I think this is an amazing app and it rewards your customers along the way. At this time I am not ready to fully implement it in our store but I will consider adding it in the future. The staff are friendly and helpful and the layout looks really good in your store. It will enhance the customers experience most definitely.

Wig Store Hair And Beauty Canada
Canada
About 1 hour using the app
August 29, 2018

Needs to work on customer service, emailed them four times in two weeks never received a reply.
The app doesn't work, however, it leaves behind code in your theme.scss hidden that assumes you are using the app and app is in your customized setting section field.
I installed and uninstalled the app within an hour, once I noticed it did not work.
I need to report this to shopify, something is not ...

The Art Gallery Nyc
United States
About 13 hours using the app
September 5, 2023

Can't uninstall any more, so bad

IYAGE
United Kingdom
About 9 hours using the app
Edited June 24, 2019

Very quick to respond, updated errors without issue. The reorder function is great and something our customers will definitely benefit from.

Tielka
Australia
8 minutes using the app
September 8, 2022

nicht weiter zu empfehlen nach dem entfernen hat sich die app überall im code verteilt muss mühselig im code rausgesucht werden und gelöscht werden !!!!

Dudeofprint
Germany
About 2 hours using the app
Flits replied September 28, 2022

Firstly, we really apologize for the inconvenience which has been caused. However, we also appreciate you bringing this to our attention since we are always looking for ways ...

Edited September 18, 2018

Had a horrible experience with this app and this app caused our website to crash, which we only figured out because Shopify team had to look into the issue and discovered the app was causing our website to act crazy so immediately uninstalled it. Was promised I'll have my money refunded back to me by Flits and never received the refund. Bad customer service, shady and lack of communication.

Herbal Healing Nation
United States
About 1 hour using the app
June 17, 2018

Be careful with this App!!!

First and foremost, the STORE CREDIT is an extra $20. The wishlist is $7...that is ON TOP of the subscription plan that they advertise here. Very deceiving pricing IMO.

Secondly, it does a lot of code editing in your theme...but it leaves the code there when you uninstall it!!! They have a code delete list on their FAQ BUT IT IS NOT COMPLETE (You have to comb through ...

Tomtek Outdoors And Tackle
Australia
About 1 hour using the app