Reviews (1,909)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

October 29, 2020

Super great app for building forms and well worth the money spent on the plans. The team has also gone above and beyond on helping me with customisation on forms on the website, very responsive and friendly team. The app also has a dashboard which gives all the analytics of forms submitted which is a great tool to use when you are working with a lot of data.

Kahui Collective
New Zealand
24 days using the app
October 13, 2022

Great app. Really makes forms look good for the customer. Easy to use and easy to understand. Customer support is also very good.

rajanimd-wholesale
United States
24 days using the app
November 17, 2023

I just installed this form builder for my store and got stuck with some small integration issue but as soon as i contacted their support they replied me instantly and solved my problem the help person name was Emma that manually took over the access and really helped me out.
Really satisfied with the instant support plus the app UI is also easy to use and making forms and taking submissions from customers is very easy.
All in all great app

Word Wave
India
23 days using the app
June 26, 2023

I am so thankful to have found this app. I tried a couple other ones before this, and they lacked the customization I needed for the admin emails. This one allows us to send the emails in exactly the format needed for our customer service software.

Also, I needed some more advanced functionality for a couple of our contact forms, and the support team was able to implement it exactly the way we had hoped. Thank you for providing a quality product with top-notch service.

I highly recommend this app to anyone needing a custom form builder.

Mandy Lynn Plans
United States
23 days using the app
Edited January 18, 2021

The app did not notify us that we had reached the email limit so we have almost 100 submissions that we never knew we received. There was no warning or anything given. Very annoying. If you want to just use for the free version, don't recomend!

Uncle Seiko
United States
Almost 2 years using the app
January 12, 2021

Me gusto bastante es intuitiva , fàcil de implementar , muy funcional , tiene la integración con el correo que prefieras , la recomiendo

Tizzy Regalos
Colombia
23 days using the app
June 4, 2020

great app, free, easy to set up. i have ccreate and publiched my first form in more and less 20 min. chapeaux

valentina rio
Italy
Almost 2 years using the app
February 1, 2022

When I made an inquiry, the response was quick and helpful.
It would be nice if there was a Japanese translation.

MTメタトロン 公式オンラインショップ
Japan
Over 1 year using the app
January 30, 2021

So far so good! The app is very intuitive, and I believe will fit our needs. Free option is great for now. Prices are reasonable when we go to the next level.

ProSoul Games
United States
22 days using the app
March 31, 2022

The app is pretty straightforward and easy to use, however when it comes to the specifics, the documentation definitely needs to be improved. The customer service is compensating that, always eager to help and goes the extra mile to solve the problem.

myTIER DE
Germany
Over 1 year using the app