Reviews (1,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.
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Amazing support when we had a little technical glitch following a theme update, really pleasant and helpful, and the app works well
emma nice service
Well working app and excellent customer service when support is needed
Updated Review: While my initial experience was not positive, the app's team reached out to me to apologize for the inconvenience and assure me that this is not a typical experience and that the issue has been addressed.
Original Review: I wanted to like this app, it is easy to use and looks good. However, it says it offers conditional logic, but I was unable to get it to work. When I reached out to them for support, I was never able to reach anyone or get any responses.
All credit goes to Emma for her quick and effective solution to the request!
We've been using the app for our job application contact form and it's been working wonderfully for the last 2 years. 1 day the form disappeared from the webpage. I tried troubleshooting using the FAQs they had but to no avail. I reached out for help and Emma and her team was very prompt and responsive and helped solve the issue quickly. Thank you!
I have just started using this form and it seems incredible. Emma from Technical support team is vey helpful and go beyond the way to to help you. I will add further review once I get used to it more.
I am extremely impressed with the support team! They are consistently prompt, professional, and thorough in addressing my questions and concerns. It’s reassuring to receive such reliable and efficient service. Keep up the excellent work!
Perfect support by Emma!
Excellent customer service team 10/10
Emma always answered and able to understand all my queries and provide solutions/suggestions. Replies are also very prompt. Keep it up.
Form building are also straightforward and easy to understand. Highly recommended