Reviews (1,911)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.
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great customer support service (thanks, Emma): fast, friendly, and actually helpful
Excellent and flexible customer service from Emma on multiple occassions. They were able to help me get to grips with the app during the testing phase, and committed to helping me with customization that wasn't natively offered! I will be definitely implementing this onto my store.
Helen was very helpful and the support was very fast.
The customer service was very enthusiastic in answering our questions, and the plug-in was very easy to use.
Really fantastic product, simple to use and has everything you need.
Emma 's customer service is amazing! she resolved my issued within minutes! thanks!
I have been using the "Powerful Contact Form Builder" app on my Shopify store for over a year now, and I must say, it has been an absolute game-changer. The level of customization and functionality it offers has significantly enhanced the way we interact with our customers.
What truly sets this app apart is the amazing customer service. Every time I've reached out with a question or needed assistance, the response has been swift, professional, and incredibly helpful. Their support team goes above and beyond to ensure any issue is resolved promptly and effectively.
The app itself is user-friendly, highly intuitive, and integrates seamlessly with Shopify. It has allowed us to create tailored contact forms that perfectly suit our store's theme and business needs. The data management and analytics features are also top-notch, providing valuable insights that help us improve our customer engagement strategies.
Overall, I highly recommend the "Powerful Contact Form Builder" to any Shopify store owner looking for a reliable, efficient, and feature-rich contact form solution. With its outstanding performance and exceptional customer service, it's an investment that pays off manifold.
Great customer service. Especially with Emma she's superb as always within a few minutes my issue was solved and everything worked perfectly!
Form was great for customers and enhanced the product page. Helen was a great help in customer service and fixed my problems immediately. I am very appreciative.
As a premium customer for the past four years, I believe I am well acquainted with the quality of service offered by "Powerful Contact Form Builder." However, recent events have left me utterly disillusioned.
Despite our long-standing commitment to this platform, the support team's incompetence knows no bounds. It's clear they have no clue how to address even the most basic of issues.
For the past several days, our customers have been unable to upload images through the form, disrupting our workflow and causing significant inconvenience. This is completely unacceptable.
Given our extensive history with this service, we know exactly what we're dealing with. It's disheartening to see a once-reliable platform deteriorate to such an extent.
In conclusion, as a long-term premium customer, I expected far better from "Powerful Contact Form Builder." This experience has been nothing short of disappointing, and I urge others to reconsider before investing their time and money in this service.