Reviews (157)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and comprehensive shipping features. It integrates seamlessly with Shopify, automating order imports and facilitating easy shipment bookings and tracking. Merchants report shipping cost reductions of 30-40% and competitive rates for LTL shipments. Key features include batch printing of shipping labels and scheduling pickups. Exceptional customer service is frequently highlighted, with specific account managers praised for their support. The app also enables global shipping, helping merchants expand internationally.

June 13, 2023

Click Ship has been a major game changer compared to shipping with Canada Post! Jordan Simmons has been so helpful and Is always there when I need help with anything! I would definitely recommend to any small business!

Purl Passion Fibre Arts
Canada
8 months using the app
September 15, 2020

Overall, Clickship has been a great addition to our shipping department tasks, saving us time and money. Their dashboard looks a bit confusing and overcrowded but any questions you may have will be quickly answered by their stellar customer service headed by Daniel.

fitzBODY.com
Canada
8 months using the app
Freightcom replied October 21, 2020

Thank you for the compliments! We appreciate it.
You also made Daniel's day! ( once we tell him of the nice review you gave of his customer service ).
We value Fitzbody being our customer :-)

Edited June 10, 2020

I have been using for many months now and I love how easy it is to ship our orders now, I can find the best rates, and also schedule manual shipments when needed. Minor tech issues were resolves immediately. I am very happy!

Clean Kiss
Canada
8 months using the app
October 28, 2020

This app is incredible. Whats more incredible is the customer service. I cannot say enough about the team working behind ClickShip. This app has simplified and streamlined my shipping needs and ultimately made my business more successful! Love the app!

The Urban Botanist
Canada
7 months using the app
Freightcom replied October 29, 2020

We so appreciate your kind words. You just made our day.
We do work hard on making sure we can provide the best customer service we can. Sometimes mistakes are made but we do try to make it right.
Thanks for acknowledging our efforts. ClickShip appreciates having you as our customer.

June 24, 2021

Great app! Makes shipping easy, smooth and organized. Love having everything in one spot. The user experience is also great and customer service

Scoria's Wholesale (CAD)
Canada
7 months using the app
Freightcom replied October 14, 2021

Thanks for the review. We're delighted to learn that the app has helped make shipping more efficient for your business and that you've been satisfied with our services. Happy shipping!

June 25, 2021

Great app! It was able to integrate my Shopify dashboard and my 3PL really well. If you're growing your e-commerce store, I'd highly recommend you to use Clickship.

Grand Videoke
Canada
7 months using the app
Freightcom replied October 14, 2021

Thanks for the wonderful review! We appreciate you recommending our app. Happy shipping!

December 14, 2017

Great App! Freightcom Shipping and their support team answered any questions we had and were very helpful. Great service and company to deal with! We're glad we made the switch over to Freigthcom.

Seafood Online Ca
Canada
7 months using the app
September 7, 2021

Attention Small Business owners! If you do not work with Clickship, YOU MUST! My Account Executive, Monti Saleh is possibly the most patient, kind and helpful in this industry. Not only does he operate with care, he gets the job done and always here to support me. I am beyond grateful. THANK YOU MONTI

Baby Bunny Co.
Canada
7 months using the app
Freightcom replied October 14, 2021

Thank you for this amazing review! We're grateful that we've been able to help and benefit your business. Happy shipping!

October 29, 2020

I use this app to ship all across the US. I prefer FedEx and using ClickShip has made buying shipping labels so easy! Being able to call ClickShip and speak to someone directly about any tracking/payment issues I've had is invaluable! Definitely recommend ClickShip!

Cara Keepsakes
Canada
6 months using the app
Freightcom replied October 15, 2021

Thanks for the recommendation! We appreciate the love and are delighted to learn that ClickShip has made purchasing shipping labels easier for you. Happy shipping!

October 13, 2021

I use this app to ship about 2/3 of my orders. Easy to print labels, schedule pickups and combine orders for shipping. I run 2 businesses on several channels and it integrates my Shopify and Etsy orders in one spot. Customer support is very quick to respond and are friendly and pleasant to deal with.

Spack Craft Fabric
Canada
6 months using the app
Freightcom replied October 13, 2021

Thank you for your review! We're delighted to learn of your experience and we hope that you eventually ship all of your orders using our app. Happy shipping!