Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this shipping app for its user-friendly interface, competitive rates, and top-notch customer service. It integrates smoothly with Shopify, automating shipping and providing live carrier rates, which helps reduce costs and boost customer satisfaction. It's particularly beneficial for small businesses, offering affordable and efficient shipping options. The customer service is highly praised, with representatives being responsive and helpful. The app is also appreciated for its easy integration, transparent cost breakdowns, and ability to handle issues with missing shipments.

January 25, 2018

Five stars for excellent service :)))

Resin Works
Canada
4 months using the app
May 1, 2020

Click Ship makes shipping packages so easy, from the order the the carrier picking the package up the process is seamless! Each customer has an account rep which are always available to help answer questions. And best of all, shipping is fast, easy, and extremely cheap! They are by far one of the best out there! Thanks

Mask Depot
Canada
4 months using the app
June 12, 2020

One of the largest costs I had apart from the goods was shipping. A split or incorrect shipment could mean I was in the red for a sale. Also having to dig through shipping portals to get information on packages is incredibly time-consuming. I'm still learning how to make my business more efficient, but at least I have all the information on a single screen which helps me ensure my customers' orders don't get forgotten about and arrive correctly the first time.

Gorman & Smith Beverage Equipment
Canada
4 months using the app
February 1, 2018

Great application, we've been using it for a few weeks now and we've already saved a lot of money :)

Indoor Growing Canada
Canada
4 months using the app
May 1, 2020

Very good for getting reduced rates. Suzanne is fantastic with getting back on anything I email her on. When this whole covid 19 thing happened she reached out to check in and offer help and I really appreciated that!

YVR Cookie
Canada
4 months using the app
October 29, 2020

Thank you to Hasan and the team! You have provided us an edge and ensure people all over North America enjoy our products :D

Raatib Foods Supply
Canada
4 months using the app
Freightcom replied October 15, 2021

Thanks so much for the review! We're happy that ClickShip has given your brand a competitive edge. Happy shipping!

October 11, 2019

These guys have great rates (better than Canada Post) and pick up for free. I am super happy using them for shipping across Canada. Their customer service is great as well

Pet Food Online by Naturally Urban
Canada
3 months using the app
February 4, 2020

Best shipping app for prices & easy to work. Dan is always there for support if needed & provides exceptional customer service. I would recommend to Clickship to any E-Commerce company.

www.acmeshelving.com
Canada
3 months using the app
September 30, 2021

Very user friendly. I have tried other apps and found them very difficult to navigate. Customer service is also excellent. They reached out to me to see if I had any issues or needed help. I spoke with a woman named Lisa, she was incredibly helpful - took the time to go over many things and brought a few things to my attention that I didn't even realize I had screwed up. Highly recommend giving this app a go!

FuckSleeves
Canada
3 months using the app
Freightcom replied October 14, 2021

Thanks so much for the wonderful review and for recommending ClickShip! Our support team will be delighted to learn how they've been able to help you be more successful using the platform and optimizing your shipping process. Happy shipping!

September 1, 2021

The moment I signed up they instantly assigned the most super helpful and wonderful account executive to me! It has been a most wonderful and pleasant experience with click ship! Best service so far, fast shipping, beautiful rates I’m stuck with them for a while! That’s for sure

T-DOT Wheels
Canada
3 months using the app
Freightcom replied October 14, 2021

Thanks for the review. We're pleased to have you on the platform and enjoying the benefits of using ClickShip. Happy shipping!