Reviews (129)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its cost-effectiveness, often reducing shipping costs by 30-40%. It features a user-friendly interface and integrates smoothly with Shopify, automating order imports and tracking updates. The customer service is exceptional, and functionalities like batch label printing, pickup scheduling, and claims handling are highly valued. It also offers access to multiple carriers and provides free shipping supplies for high-volume shippers.
Refine
-
By rating
Save my life since we use it! For all out shipping on line or not, provincial or international , Easy, simple, best price!
Our rep Michael is always there and so efficient!! Thanks to you guys!!!
Michael will appreciate the shout out! We value you being our customer.
This app has been a time and money saver. Freightcom's prices are really competitive compared to other similar company's. The customer service is quick to respond if any problems come up as well.
This app is very user friendly. The rates seem to be really good. I don't think Canada Post can touch these rates...My favourite part about this app is that i can schedule the pickup with the click of a button. And if you need help, the chat function is awesome. Quick friendly service.
This is good until it works. So many errors happens and I reported about 10 times so far. They say 'We will pass this to tech department' and nothing happens. Pricing is competitive.
Thank you for your review! Our notes indicate our tech support team has made numerous attempts to contact you on the phone to help troubleshoot your issue. Please contact us at 877-335-8740 and we will happily assist.
Great app, excellent rates. UPS prices are excellent. Automatically provides tracking numbers to the customer saving time.
This is by far the most amazing shipping app out there!! We used their website for a little while before converting to using the app and could not be happier. You will not be able to find better rates ANYWHERE.
The customer service is absolutely fantastic and you will get the answer you are looking for right away.
HIGHLY RECOMMENDED, YOU WILL NOT REGRET IT.
Just started using this app recently and so far, so good. Prices compare favourably to a competitor app I was using. Fuad, my customer service rep, has been great, very helpful and responsive. Interface is pretty intuitive and any questions I did have were answered quickly.
I stumbled upon this app by pure luck, it is the best shipping app for canadians. Their prices are unbeatable, trust me I have tried finding better pricing, no other companies came close. I also spoke to their agent and customer service is fantastic. I RECOMMEND++++
Thanks for the review. We're glad that you were lucky enough to find our app and that you found it to be so helpful. We appreciate all the kind words and for recommending ClickShip to others. Happy shipping!
Excellent App! Every app claims to give shipping discounts, but this really does.
. Orders are super easy to fulfill and the support is fabulous.
App is good at displaying rates from multiple carriers and the integration with Shopify orders is great. Customer service from the company for things like invoicing and tracking is also very responsive. The app however still has a couple of annoying bugs in it that can trip you up and the technical support has not been good for those issues -- although the follow-up by a tech rep was prompt, it sounded like someone was reading from a script without an adequate answer and a couple of months later, the bugs still remain. We have managed to find workarounds ourselves after trial & error but lack of qualified tech support and the fact that the bugs are still there is somewhat disappointing.
Thank you. We appreciate your feedback. We're currently looking into this and will update this response as soon as we have more details. Stay tuned!