Reviews (157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effectiveness and comprehensive shipping features. It integrates seamlessly with Shopify, automating order imports and facilitating easy shipment bookings and tracking. Merchants report shipping cost reductions of 30-40% and competitive rates for LTL shipments. Key features include batch printing of shipping labels and scheduling pickups. Exceptional customer service is frequently highlighted, with specific account managers praised for their support. The app also enables global shipping, helping merchants expand internationally.
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Great app which reduces your cost of shipping and provides express options to a client for the same price as Regular Parcel from Canada Post. Had a few small issues which were resolved quickly with their technical support team. Trevor my Account Manager is always helpful and ready to assist me. I would highly recommend this to any small business looking to save money on their shipping costs and give clients a choice in picking the different shipping options available.
Clickship is a great shipping app that has made my shipping so much easier and helped my business tremendously.
Firstly, I get live rates from ClickShip for various carriers on my website so customers can pay the exact amount and I am neither overcharging or undercharging customers by using manual shipping rates.
Secondly the rates I get from ClickShip are great, they have helped me reduce shipping costs and offer better pricing to customers
Thirdly, its easy to use. It integrates well with Shopify and on the ClickShip platform I can see orders from multiple Shopify stores together and ship them out from there.
Fourthly, customer service from Mawiz Kidwai, my account rep has been great. He is always very helpful, and any issues I have, he has followed up and resolved. I hope his dedication and professionalism is recognized by ClickShip
There is a small issue with billing (overcharges from carriers) I have brought up with Mawiz and I am sure he will help me take care of it.
This app has improved our shipping costs to the customers 100%. To be able to have LTL loads with live cost is amazing. It has shown to improve our abandon carts as well. I highly recommend this app.
Click ship has helped me streamline my shipping process! I was nervous to switch over, but Maythum, my account rep, has been super helpful whenever I have questions or concerns. I’m grateful to have support when I need it for my small business. I’ve also saved lots of money from my former shipping options!
Thank you for this wonderful review! We're delighted to learn that your small business is taking full advantage of the savings we provide since switching over and that our support team has been helpful in setting you up for success with the platform. We appreciate the support!
We have some bugs with the app and printing manifests, but overall by far the best shipping app I have tried in the past years! I give it 5 stars also because the customer service is very good
Thanks for the review. We're sorry to learn that you've run into a few bugs, but delighted that our support team was able to provide adequate support. Thanks again for the review. Happy shipping!
Great app, excellent rates. UPS prices are excellent. Automatically provides tracking numbers to the customer saving time.
I had been using Netparcel for shipping since I started my store in 2016, but switched to Freightcom a few months ago and have been very impressed. First of all, the shipping rates are lower, which saves my customers money. Secondly, the app is far superior and better integrated with Shopify, so it's easier to use. The app has an intelligent box selection algorithm that prices the shipping cost much more accurately since it uses both dimensions and weight (Netparcel only uses weight). It also knows when more than one box is needed. Lastly, I find the customer support to be far superior...something that's often overlooked.
Highly recommended!
The Freightcom app has been a great fit for us; and they offer good service and support.
Setup was straight forward. Products setup as variants are managed correctly for shipping (weight and dimensions). We selected the mix of carriers that works for us -- and we can add or remove a carrier at any time. Our customers appreciate having a choice of carrier because they know which is the preferred carrier in their area.
With a few small adjustments regarding the dimensions of our products, the app's algorithm calculates and pre-selects the proper/best/effective case size for packing the items of any given order -- which is important in correctly calculating shipping costs.
Freightcom's app is definitely an ingredient to our success. Thank you, Freightcom!
This app makes shipping to my customers smooth, not to mention the money my customers save by using freightcom versus Canada post.
Thanks so much for the review. We love helping businesses like your pass on the savings on shipping to their customers. Happy shipping!
I'm so glad their app exists through Shopify. I've been using it since launching our store and this is the BEST way for me to send packages to our customers around North America. It simplifies our daily tasks, with extremely competitive rates while allowing us to do so much more in lesser time. Thank you Freightcom!