Reviews (131)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness, often reducing shipping costs by 30-40%. It features a user-friendly interface and integrates smoothly with Shopify, automating order imports and tracking updates. The customer service is exceptional, and functionalities like batch label printing, pickup scheduling, and claims handling are highly valued. It also offers access to multiple carriers and provides free shipping supplies for high-volume shippers.

January 31, 2020

This app works great, and what is really surprising is the quick customer service. Those people literately help you in an instant! Daniel is super professional. I highly recommend this company.

Boss Man Protects
Canada
7 months using the app
September 7, 2021

Attention Small Business owners! If you do not work with Clickship, YOU MUST! My Account Executive, Monti Saleh is possibly the most patient, kind and helpful in this industry. Not only does he operate with care, he gets the job done and always here to support me. I am beyond grateful. THANK YOU MONTI

Baby Bunny Co.
Canada
7 months using the app
Freightcom replied October 14, 2021

Thank you for this amazing review! We're grateful that we've been able to help and benefit your business. Happy shipping!

October 29, 2020

I use this app to ship all across the US. I prefer FedEx and using ClickShip has made buying shipping labels so easy! Being able to call ClickShip and speak to someone directly about any tracking/payment issues I've had is invaluable! Definitely recommend ClickShip!

Cara Keepsakes
Canada
6 months using the app
Freightcom replied October 15, 2021

Thanks for the recommendation! We appreciate the love and are delighted to learn that ClickShip has made purchasing shipping labels easier for you. Happy shipping!

October 13, 2021

I use this app to ship about 2/3 of my orders. Easy to print labels, schedule pickups and combine orders for shipping. I run 2 businesses on several channels and it integrates my Shopify and Etsy orders in one spot. Customer support is very quick to respond and are friendly and pleasant to deal with.

Spack Craft Fabric
Canada
6 months using the app
Freightcom replied October 13, 2021

Thank you for your review! We're delighted to learn of your experience and we hope that you eventually ship all of your orders using our app. Happy shipping!

September 1, 2021

Click ship has been super easy to work with. The interface is clear and concise. Any issues are resolved quickly from our amazing account manager Maythum. We msg him and get a response almost immediately. We were working with another 3rd party shipper previously but are really happy we made the switch!

Daub + Design
Canada
6 months using the app
Freightcom replied October 14, 2021

Thanks for the review! We're delighted that you made the switch over to ClickShip and that you've been enjoying the benefits of using our app. Happy shipping!

September 15, 2020

Overall, Clickship has been a great addition to our shipping department tasks, saving us time and money. Their dashboard looks a bit confusing and overcrowded but any questions you may have will be quickly answered by their stellar customer service headed by Daniel.

fitzBODY.com
Canada
6 months using the app
Freightcom replied October 21, 2020

Thank you for the compliments! We appreciate it.
You also made Daniel's day! ( once we tell him of the nice review you gave of his customer service ).
We value Fitzbody being our customer :-)

October 12, 2023

The app is seemless and always has our list of orders ready to go on ClickShip ready for fulfillment. The information comes across accurately and the app also does a clean feedback to Shopify to close out the order with tracking information. The preview of the order in-app helps a lot with quick reviews!

Red Bear Outdoors
Canada
5 months using the app
February 2, 2018

Excellent App with a wide variety of flexible shipping methods and very competitive rates! Customer service has been considerate, quick and overall great! Would highly recommend you give this a try if you're looking for a shipping solution!

401games
Canada
5 months using the app
September 14, 2021

Great service and rates and Monti is awesome! We've been working with them for a number of months and rates are the best we've seen so far.

FABCYCLE
Canada
5 months using the app
Freightcom replied October 14, 2021

Thanks for the review! We hope you continue to ship smarter and faster with ClickShip. Happy shipping!

September 9, 2020

We've been thru numerous discounted shipping apps and this is by far the best choice. Easy store integrations, great prices and super easy interface. Give it a shot, you will not be disappointed!

Topher's Beard + Soap Co.
Canada
4 months using the app
Freightcom replied October 21, 2020

Thank you Topher's Bear + Soap Co. for the vote of confidence!
We appreciate you.