Fuel: Print on Demand , 274 reviews

I love this app! great reasonable prices. I had been using printful before and i wasn't making a profit unless i made my prices extremely high but now i get the best of both worlds a POD company with great prices and i make a profit. Plus the first 30 days you get a discount on prices.The customer service gets back to u within 30mins and are very nice and helpful. I cant wait till they add more items.

I love this app.. easy to upload designs..enough products to get something started.. and they are fast. Best customer service I have encountered so far as well. Print looks great. Cannot wait to grow my business with them!

Great app! I cannot wait until they have an Etsy integration. I love that they sell Comfort Colors sweatshirts and tshirts, I think this really sets them apart from a lot of other print on demand providers. Also, I've gotten nothing but good feedback from my customers regarding print quality and product quality. Most orders are also normally shipped out within 2-5 business days, BUT the reason I knocked two stars is because if they need to reprint or tell you they need to redo one of your orders, you could be waiting WEEKS until they fulfill the order. This makes for very unhappy customers and a ding on your account if you're selling on a platform like Etsy, Amazon, etc. So the system isn't extremely reliable in that regard, but again it's a great app and they seem to be a newer company so I am pretty understanding... this definitely needs to be fixed though.

Great customer service and very fast response time! I'm happy with all orders from Fuel. I intend on growing my business across my multiple websites with Fuel for years to come!
=> Update:
No respect for customers.
Not respecting the Seller.
Increase Ship unreasonably.
Increase Base cost unreasonably.
Austria Long production.. Quality is not good.. Ship is expensive..

The only reason they're getting a 2 star is because their prices are really good and I'm hoping the test order I made comes out great as well. It's only been 2 days since I started using Fuel and the headache is present let me tell you. My first issue came from the structure of placing a test order, there isn't any clear instructions on how to do that. There is not button or section where its dedicated towards you placing these kind of orders, its all just in the same place with no detail. Fine, I got through that part but then the most annoying issue I ran into was when my Test order came back with an "error". I messaged customer service and they got back to me the next day with a link to the amount of stock they have. In other words you'll have to personally wake up and check their stock daily and then manually update your items based on the stock they show on their storage link. While you're making the actual product it does not tell you what's in stock and what's out of stock and unlike other drop shippers they 100% allow it to be LIVE and RUNNING on your website without saying a word. What their customer service suggested to me was to replace the color with something similar or another item whenever a customer ordered something that was out of stock. If you don't email them about this they don't inform you either. Again, they do have great prices so I dealt with those issues and updated my items. I thought it couldn't get any worse until today when I noticed I missed out on 4 sales and one of my customers reached out to me letting me know what the problem was. Basically any time an item from Fuel was added to the cart and they attempted to check out it would give them a shipping error telling them they couldn't ship to their area/location. I had to go through Fuel's FAQ section and finally found an answer to this problem, at least I thought I did. Fuel provided instructions on how to resolve this issue by going into my settings and adding fuel to the other shipping settings in your account. I did that but did it solve the issue, no. I also made a shipping profile for Fuel itself and did that fix the issue, no. Now I'm here waiting for a response from customer service but in the mean time I'm going to go look for another drop shipper with equivalent prices even if its a bit higher because these issues and missing out on sales isn't worth a few less bucks. Try at your own risk, Fuel has potential to be great because they do have an advantage with their prices. If they can fix these big issues so many more people would use their services permanently as a first choice, I know I would but right now it only deserves 2 stars and that's me being nice and seeing their potential.

Incredible POD app, I am very satisfy, Printing time and shipping time are very fast. Fuel is the best POD app

Fulfillment time is usually pretty good. Product selection is decent and support is responsive. However, on multiple occasions, my customers have received the wrong color shirt due to an automated substitution rule they have, which can’t be disabled. This even occurs when multiples of the same shirt are ordered in different sizes, so the customer receives 2 completely different looking shirts. There’s also no notification of this happening, so it’s not until the customer complains that I am aware. For me, the color of the shirt is specific for the design. For that reason, I will be moving to another POD partner where I can be more confident the correct item will get sent.

Excellent! Shipping is fast with very good print quality. Just noticed that Fuel supports multiple countries as well. Great job!

I used this app to supply teams with fan gear and player gear. hoodies and tees were always late. Always flawed or wrong colored. The claimed the stains were from pretreatment and would wash out it did not. Another order had the arms folded on to the print while it was still wet. ink on sleeve and ruined print. Some orders did not ship for nearly 3 weeks. DTG advertised at 2.5 business days. I was told every single time that they are completing that rate on 85-90 percent of orders. Over 10 orders with angry customers. Not just regular customers, sports mom customers who paid money to be left waiting. DO NOT USE THEM IF YOU PLAN ON SELLING TO FRIENDS AND FAMILY ESPECIALLY. All orders were shipped to central Indiana late, from Indianapolis supposedly.

I have already recommended it to some of my friends in the biz. This company is off to a great start. The prices are insanely good. Places for improvement; a better design UI and more products to choose from. Try it with a few products and see if you like it. My .02