Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient fulfillment times, and wide product range. They find the interface user-friendly and praise the customization options. The customer service is often commended for its promptness and expertise in resolving technical issues. Merchants also value the quality of printed products and the app's ability to handle large order volumes. Some have even switched their businesses to Shopify based on this app's recommendation.

March 10, 2024

My store has been using Fuel for over 300 orders now, and, overall, I'm very happy to continue to use them. They are the cheapest and also the fastest fulfillment company I've used, sometimes shipping orders out within 2 business days, which, if you know anything about this industry is really good. While Printful still have better flat mockups than Fuel - Fuel are growing and improving all the time. Their support are friendly and their engineers get the job done if you have some technical issues. Overall, if you are looking to make your apparel store much more profitable than with Printful or Printify - Give Fuel a go, and start banking more profit ;)

Geek T-shirts Store
United States
12 months using the app
Fuel POD replied April 10, 2024

Thank you so much for taking the time to share your positive experience with Fuel. Your feedback means a lot to us and serves as a great encouragement to our entire team, from merchant support, to fulfillment, to engineering and product development.

We're thrilled to hear that you've found our fulfillment services to be both efficient and cost-effective. Ensuring timely order processing and delivery have been a top priority for us at Fuel, and we're glad to hear that our efforts are resonating with you.

Your recognition of our support team's friendliness and our engineers' ability to resolve technical issues promptly is deeply appreciated. Your patience and thoroughness in reporting issues to us are valued greatly. Thanks to your input, our engineering team was able to swiftly identify and resolve the issue. Thank you, thank you and thank you!

We've also taken note of your feedback regarding mockups. Your input will be invaluable as we work towards further improvements in this area.

Once again, thank you for choosing Fuel for your fulfillment needs, and for your continued support. We're honored to be your trusted partner, and we look forward to serving you even better in the future. <3

March 6, 2024

Great customer service, beautiful printed shirts, trustworthy

Dog Tag Shinone_Skulltee
United States
8 months using the app
Fuel POD replied April 10, 2024

We are soooo thrilled to hear you're enjoying our service! 😊 Thanks for the love and trust! 🙌👕

February 22, 2024

Good service

Suzitee Store
Hong Kong SAR
11 months using the app
Fuel POD replied March 7, 2024

Thank You :) We're all smiles knowing you enjoyed our service

March 7, 2024

Fast and friendly service with great products.

Chain Reaction Studios
United States
6 months using the app
Fuel POD replied April 10, 2024

Woohoo! What more could we ask for? 😊 Thank you for brightening our day! 🚀✨ Your support means the world to us!

April 28, 2024

Very courteous and knowledgeable customer service. Excellent app. I would totally recommend it.

Cabinetry
United States
About 1 month using the app
April 29, 2024

Smooth integration with my stores and an impressive range of products for outdoor and fitness niche. Good profits as well. I love it.

Camping
United States
28 days using the app
April 18, 2024

Customer service was available when I needed them and promptly answered my questions. Rest is all pretty standard just like other popular POD apps. Can't wait to upload my designs and see how it goes. Thank you!

BirthdaySpecials
United States
29 days using the app
April 16, 2024

Outstanding customer support system from FAQs to one-on-one CS interactions. These guys are true professionals who know what they are doing.

BloggingMerch
United States
28 days using the app
April 10, 2024

So far so good. Quick customer service responses and impressive product range. Would definitely recommend Fuel.

MiningGear
United States
28 days using the app
April 20, 2024

I'd highly recommend Fuel to all the newcomers into print-on-demand business. Their customer service is very professional and courteous, Interface is user-friendly and profit margins are the most attractive among competitors.

ChristmasHollidays
United States
23 days using the app