Overall rating
3.9
Counts per rating level
  • 72% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 17% of ratings are 1 stars
September 7, 2021

My partners & I have been working with Fuel for about 2.5 years now and the experience keeps getting better. As a company they strive for quick shipping and perfect quality and they hit the mark more often than not. One of the best things about Fuel is their pricing and how they allow you to actually make a reasonable profit margin with print on demand. We intend on growing our business across our multiple websites with Fuel for years to come!

dragqueenmerch
United States
Time spent using app: Over 1 year
Fuel POD replied October 1, 2021

We're happy to have you as long-time partners and look forward to helping your store grow.

August 25, 2021

Great app, works like a charm. Added to my other stores and had a wonderful experience so adding to this one as well. Thank you!

alientees
Pakistan
Time spent using app: 3 months
Fuel POD replied August 31, 2021

We appreciate your support, Alientees!

August 25, 2021

Glad I found this app. Amazing options, great profit margins and when I wrote to the team they got back to me right away with all the information I needed.

aboriginalshirts.com
Pakistan
Time spent using app: 10 months
Fuel POD replied August 31, 2021

Thanks for the awesome review! We succeed when you succeed as well!

August 25, 2021

Amazing prices, totally unbelievable! User friendly interface, easy integration and wide range of products. I have used quite a few other apps but I think I am going to use this one on all of my websites, provided their customer support is just as good.

mamagrandma
Pakistan
Time spent using app: 3 months
Fuel POD replied August 31, 2021

We're extremely happy to hear you're loving our service, Mamagrandma!

Edited August 20, 2021

The product quality problem could not be solved, and I received many complaints, 1* rating from customers.
I will update this review if they fix it.

ACME Shirt Store
Vietnam
Time spent using app: Over 2 years
Fuel POD replied August 31, 2021

We're sorry to hear this, ACME Shirt Store. We reached out to you directly to resolve this issue.

August 3, 2021

Great app, great products and great services. I love the services provided by the Fuel, they are quick and very helpful. Really happy and satisfied.

My Dream Shoppe
United States
Time spent using app: 10 months
Fuel POD replied August 18, 2021

Thanks for the awesome review! We appreciate your support and are happy we can help your business grow.

July 30, 2021

Although I am relatively new to the game. My experience so far has been wonderful and I absolutely love fuel service. They have been very prompt and helpful.

Diesel Wears
India
Time spent using app: 9 months
Fuel POD replied August 18, 2021

Thanks for choosing Fuel and the glowing review! We're happy to support POD sellers of all experience levels.

Edited August 4, 2021

So I had 3 or 4 orders being filled at the same time and the 1st one was a few days before the others. I seen that the last 2-3 were sent out and the 1st one in production. I shoot Jorge an email and got back to me quickly. It was what I was thinking, the team caught a quality issue and didnt let it pass. I quickly sent back a huge thank you to the team. I preach to my small team thats its quality over quantity and its much easier to tell a customer that a quality issue was caught verses sending it to the customer and dealing with what possibly could be a really mad customer. Huge shout out to Jorge and everyone one with the Fuel Team!! I'll take that everyday vs dealing with a much worse issue. Keep rocking!!!

Optic-Fashions
United States
Time spent using app: 6 months
Fuel POD replied August 18, 2021

We appreciate the love, Optic-Fashions! As you said, it's best to hold back an order rather than sending out a poor product. Happy buyers create happy sellers, and that's what we're aiming for.

July 13, 2021

I am using this for over a year and I love it, its economical, and top-notch service from the support team.

Jagkart.com
India
Time spent using app: 10 months
Fuel POD replied August 18, 2021

We appreciate your support 🙏🏼 and our goal is to be the best POD out there.

Edited November 30, 2022

I've been using this app since March 2020, it was great for the first couple of months but lately, customer service become the worst. They won't help me with my issue with the app even tho Shopify told me it's the devs issue, not Shopify and they started charging 2% for refunds because THEIR payment processor is charging them that fee!!! like are you serious?? we all get charged fees from our payment processors. like how about this app give us discounts because Paypal charges US fees? I wouldn't even complain if the fulfillment times were accurate

Vintage Designs
United States
Time spent using app: Over 1 year
Fuel POD replied August 18, 2021

We really appreciate your support, Vintage Designs!