Reviews (1,189)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and high-quality product output, featuring vibrant colors and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing customer reach. The app is noted for its responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customizable product options. Additionally, its eco-friendly practices, like using FSC-certified materials, are highly ...
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Overall, very powerful and mostly user-friendly. I hit snags along the way to be sure, but it's simply amazing how easy it is to use compared to doing this all on my own. Great work. 4 out of 5 because there is always room to improve!
Hi there,
Thank you for your thoughtful feedback! We're glad to hear you're enjoying the ease of using Gelato. If you have specific suggestions for improvements, we’d love to ...
super amazing to create your own brand
Hello,
Thank you for your kind feedback! We're glad you’re having a positive experience with Gelato.
If you ever need assistance, we're here to help.
Andrzej
Gelato Support ...
It's the best platform for a new sellers because it's easy to set up and design by your self.
Hello,
Thank you for your 5-star review! It’s great to hear that you find Gelato easy to set up and ideal for new sellers. Making the platform user-friendly is a priority for ...
Gelato's prices and platform seem nice enough and they came highly recommended to me. Prices are fine but their customer service seems a miss and fulfillment/delivery times are way off and inconsistent (1 order took almost 4 weeks from order to delivery). I had them on my store, a long order fulfillment and poor customer service resulted in my removing them from my store. I cannot recommend them. ...
Hi,
Thank you for taking the time to share your feedback. We deeply regret the issues you experienced with fulfillment and customer service, and we sincerely apologize for ...
Being new to gelato, I was skeptical and curious. So far of my experience has been great. The quality of the product was amazing and the time to receive as fast and easy.
Hello,
Thank you for your 5-star review and for sharing your experience with Gelato. We're delighted to hear that your initial skepticism has turned into satisfaction and ...
Whoever designed this user experience, needs to go back to thier last job, feeding Monkeys.
Everytime I log into this PIG of a system, it takes an hour to find how to get my products.
How the hell to people put up with this junk is beyond me.
Hello,
We’re sorry to hear about your experience and appreciate your feedback. We strive to make our user experience as seamless as possible and are constantly working to ...
Excellent Customer Service and support for specialised queries. They are growing at a mass scale so bugs are to expected but from my experience issues are about 5% of all orders. Divine is simply the best
Hello,
Thank you so much for your 5-star review and thoughtful feedback. We’re delighted to hear that our customer service and support for specialized queries have met your ...
VERY GOOD CONNECTION WITH SHOPIFY, MAKE IMPORT PRODUCT VERY SLEEK AND EASY
Hello,
We’re happy to hear the integration with Shopify is working well for you! We strive to make the process as seamless as possible. If you need assistance in the future, ...
i have now made profit thanks to this app
Hi there,
That’s fantastic to hear! We’re thrilled that Gelato has contributed to your success. If there’s anything we can do to support your continued growth, let us know!
...
The quality of the products (I used phone cases and posters so far) are excellent. Each time I have a question the customer service responds very fast, professional and really helpful. That gives me a good feeling for the future. The app is easy to use and self-explanatory, highly recommended!
Hi,
Thank you for your fantastic 5-star review! We're thrilled to hear that you're happy with the quality of our phone cases and posters, and that you've had positive ...