Reviews (1,083)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.
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I'll recommend it because it is easy to use, intuitive, fast, reliable...
Points than I ll love to see in future dev.
Ability to set order on paramters like size, color, etc...
Ability to have product creation batch using multiple templates and simplified parameters (picture, title,tags..) being applied when updated to all product created in the batch. for example if I create an aluminum print, a wood print, a paper print it will be nice using templates setting as a base to be able to give once for all product the picture, title and tags...
Otherwhise big thanks to your team !
Hello,
Thank you for your detailed feedback and for recommending Gelato! We’re pleased to hear that you find our platform easy to use and reliable. We appreciate your suggestions on features for future development. Your input is valuable and helps us in our continuous improvement. If you have any more ideas or need assistance, please feel free to reach out.
Best regards,
Bart
Gelato Support Team
I like how I can create or upload images here for my POD mugs. The customer service always responds to my inquiries. The delivery is also fast like when I ordered a test product of my mug. Kudos!
Hello,
Thank you for your kind words! We’re happy to hear everything is going smoothly, from creation to delivery. If you ever need anything, feel free to get in touch—we’re always here to help.
Best regards,
Andrzej
Gelato Support Team
While it took a bit to learn how to do everything...I love that I can do so many things while adding designs. Personalization and changing designs or colors with the same listing is easy.
Hi there,
Thank you for your thoughtful feedback! It’s great to know you’re enjoying the flexibility in design and customization. If you need any assistance along the way, don’t hesitate to reach out.
Best regards,
Bart
Gelato Support Team
easy to use, have lots of options for design and import into your shop
Hello!
Thank you for taking the time to leave a review! We're pleased to hear that you found Gelato easy to use. It's great to know that our platform has been helpful for you. If you ever need further assistance, don’t hesitate to reach out— we're here to help.
Best regards,
Michal
Gelato Support Team
So far so good. I ordered a sample and I saw some changes that I needed to make but overall creating and ordering the product went well.
Hello,
Thank you for your feedback! We’re glad to hear that creating and ordering your product went smoothly. If you need any help with the changes, feel free to reach out.
Best regards,
Bart
Gelato Support Team
Rating: ⭐⭐⭐⭐⭐ (5/5)
Exceptional Service and Quality – Highly Recommended!
I recently started using Gelato. Print on Demand for my Shopify store, and I couldn't be happier with the experience! From the seamless integration to the high-quality products, everything about this app has exceeded my expectations.
Outstanding Features.
1. Easy Integration. Setting up Gelato with my Shopify store was incredibly straightforward. The user-friendly interface made the process smooth and hassle-free.
2. High-Quality Products. The print quality on the t-shirts is fantastic. The colors are vibrant, and the material is top-notch, ensuring customer satisfaction.
3. Global Reach. Gelato’s extensive network of print partners means I can reach customers worldwide without worrying about long shipping times or high costs.
4. Responsive Support. The customer service team is prompt and helpful. They were quick to answer my queries and provided excellent support throughout.
5. Cost-Effective. Competitive pricing and no upfront costs make Gelato a great choice for small business owners. The profit margins are excellent, allowing me to grow my business sustainably.
Experience.
Since integrating Gelato into my store, I’ve seen a noticeable increase in customer satisfaction and positive reviews. The efficiency of the app has saved me countless hours, allowing me to focus on other aspects of my business. I highly recommend Gelato: Print on Demand to anyone looking to expand their product offerings with high-quality prints and reliable service.
Overall, Gelato has been a game-changer for my business, and I look forward to continuing our partnership. If you’re on the fence about trying it out, take the leap – you won’t be disappointed!
Hi there,
Thank you for the detailed and positive review! We're glad to hear that Gelato is working well for you and that you’re satisfied with the integration, product quality, and support. If you ever need further assistance or have any additional feedback, please don’t hesitate to reach out.
We’re here to help,
Bart
Gelato Support Team
Gelato is instrumental to our success. They are efficient and their application is an excellent showcase of good engineering work and processes.
Hello,
Thank you for your kind words! We're glad to hear that Gelato has been instrumental to your success and that you appreciate the efficiency and quality of our application. It's always great to know that our engineering work and processes are making a positive impact. We're here to support your continued success, and if there's anything more we can do, just let us know!
Best regards,
Michal
Gelato Support Team
The easier way to create an on line store
Hello,
Thank you for your feedback! We're happy to see that Gelato has made setting up your online store easier. If there's anything we can do to further support you, just let us know.
Best regards,
Andrzej
Gelato Support Team
If you're looking for a print-on-demand platform with a global presence, Gelato is an excellent choice. Their extensive network of production facilities ensures fast production and shipping times. Their customer service is both responsive and helpful. But what truly sets Gelato apart is its exceptional print quality – it's simply top-notch.
Hello,
Thank you for your kind review! We're glad to hear that you're satisfied with the quality of our services. It's also wonderful to know that our print quality has met your expectations.
If you ever need further assistance, we're here to help.
Best regards,
Andrzej
Gelato Support Team
Nice products but the automatic availability update doesn't work on a reliable basis. So it might be that you sold tons of shirts over the weekend and monday they cancel all orders. No reimbursement on your loss. No proactive or realtime info that something is out of stock.
Could be so easy.
Customer service is rather quick but can't help, cause they have no insights on availability.
Hi there,
Thank you for sharing your experience with us. We’re sorry to hear about the order cancellations due to availability issues. We understand the importance of accurate stock information and acknowledge that we fell short in this instance.
The cancellations occurred because of a delay in updating stock information from our print partner, which impacted your orders. I’ve reached out to you directly to address these concerns and discuss the situation further. We’re working to enhance our processes to prevent similar issues in the future. If you need any further assistance, please feel free to contact us.
Best regards,
Bart
Gelato Support Team