Reviews (1,187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and high-quality product output, featuring vibrant colors and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing customer reach. The app is noted for its responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customizable product options. Additionally, its eco-friendly practices, like using FSC-certified materials, are highly valued.
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The integration is amazing. The only thing I don't like is the limited products.
Hi there,
Thank you for your review! It’s great to hear you’re happy with the integration. We’d love to know which products you’d like to see added—feel free to share your suggestions at apifeedback@gelato.com. We’re always looking to improve and expand our offerings!
Kind regards,
Bart
Gelato Support Team
Love that I can allow customers to customize thier own products! Just wish I could advertise/sell more!
Hi there,
Thank you for sharing your positive experience! We’re glad you’re enjoying the Personalization Studio features. If you have any questions, feel free to reach out—we're here to help!
Best regards,
Bart
Gelato Support Team
When I needed help figuring how to publish our first product, the 24 hour support got it done for me right away!
Hello,
Thank you so much for your kind words and 5-star rating! We're glad to hear that our 24/7 support team was able to assist you promptly and effectively.
Your satisfaction is our top priority, and we're committed to providing exceptional service. We look forward to continuing to support your business growth.
Best regards,
Michal
Gelato Support Team
I have used print on demand sites before, but NONE like Gelato. The ability to use templates to take one design and apply it to a multitude of shirts absolutely blew my mind!
The first time I used this, I tried to apply one design to all the colors and couldn't figure out why it wouldn't work -- until I realized "limit of 100 shirts per template" meant that my 590 shirt designs FROM ONE TEMPLATE was a wild dream come true!
I very highly recommend this site if you've got a bustin' catchy line that you want to share with the world!!
Hi there,
Thanks so much for the awesome review! We're really glad to hear that you’re enjoying the template feature and that it’s making your design process easier. It sounds like you have some exciting ideas to share with the world! If you ever need assistance or have questions, we’re just a message away.
Best regards,
Bart
Gelato Support Team
How definitely recommended to people like , if you don't have any money and you need to start up just as perfect
Hello,
Thank you for the fantastic rating! We're glad to be a part of your journey and are here whenever you need assistance.
Best regards,
Bart
Gelato Support Team
PROS
Easy-to-use interface
Good design tools
Several print location options
Good integration with storefronts
Wide range of connections to other sources, such as Google and Pinterest
CONS
Variants are limited to 100
Lack of 'Higher ended' products
Lack of written Shipping Policy
Hello,
Thank you for the thoughtful 5-star review! We're glad you're enjoying the interface, design tools, and integration options.
Regarding the points raised, please note that the 100-variant limit is set by Shopify. For shipping, estimated delivery times and tracking information are available in our catalog, with additional details on returns and our quality guarantee in our Help Center. For any specific product requests, please reach out—we'd love to hear your ideas!
Thank you again for the feedback and your support.
Best regards,
Bart
Gelato Support Team
Simple, easy, straight forward.
Hi there,
Thank you for your feedback! We’re glad to hear you find Gelato easy to work with. If you ever need assistance, we’re here to help.
Kind regards,
Bart
Gelato Support Team
Impressively simple to make a promo merch business!
Hello,
Thank you for your feedback! We're glad to hear you're finding it simple to set up your merch business. If there's anything we can assist with, don’t hesitate to reach out!
Best regards,
Bart
Gelato Support Team
Simple clear and easy to use.
Hello,
Thank you for your feedback! We're glad to hear you find the platform simple and easy to use. If you ever need any assistance, we're here to help.
Best,
Andrzej
Gelato Support Team
This is the easiest POD I have used yet! Love the AI Assistance for product description.
Hello,
Thank you for your wonderful feedback! We're glad you're enjoying the ease of use and the AI assistance for product descriptions. If there’s anything else we can do to enhance your experience, feel free to let us know!
Best regards,
Bart
Gelato Support Team