Reviews (1,189)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and high-quality product output, featuring vibrant colors and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing customer reach. The app is noted for its responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customizable product options. Additionally, its eco-friendly practices, like using FSC-certified materials, are highly ...
Refine
-
By rating
Gelato is easy to use, very user friendly, and it is easy to find useful information and calculate everything to add items to my store
Hi there,
Thank you for your kind words! We're so glad to hear you're enjoying how user-friendly Gelato is and that it's making it easier to manage your store. If there's ...
The integration is amazing. The only thing I don't like is the limited products.
Hi there,
Thank you for your review! It’s great to hear you’re happy with the integration. We’d love to know which products you’d like to see added—feel free to share your ...
This app makes the entire process SO much easier for beginner storefronts and even advanced ones.
Hello,
Thank you for your kind review! We’re always working to make ecommerce management straightforward and accessible for all.
If you ever need assistance or have feedback, ...
Love that I can allow customers to customize thier own products! Just wish I could advertise/sell more!
Hi there,
Thank you for sharing your positive experience! We’re glad you’re enjoying the Personalization Studio features. If you have any questions, feel free to reach out—we ...
When I needed help figuring how to publish our first product, the 24 hour support got it done for me right away!
Hello,
Thank you so much for your kind words and 5-star rating! We're glad to hear that our 24/7 support team was able to assist you promptly and effectively.
Your ...
How definitely recommended to people like , if you don't have any money and you need to start up just as perfect
Hello,
Thank you for the fantastic rating! We're glad to be a part of your journey and are here whenever you need assistance.
Best regards,
Bart
Gelato Support Team
I have used print on demand sites before, but NONE like Gelato. The ability to use templates to take one design and apply it to a multitude of shirts absolutely blew my mind!
The first time I used this, I tried to apply one design to all the colors and couldn't figure out why it wouldn't work -- until I realized "limit of 100 shirts per template" meant that my 590 shirt designs FROM ONE TEMPLATE ...
Hi there,
Thanks so much for the awesome review! We're really glad to hear that you’re enjoying the template feature and that it’s making your design process easier. It ...
Impressively simple to make a promo merch business!
Hello,
Thank you for your feedback! We're glad to hear you're finding it simple to set up your merch business. If there's anything we can assist with, don’t hesitate to reach ...
Simple, easy, straight forward.
Hi there,
Thank you for your feedback! We’re glad to hear you find Gelato easy to work with. If you ever need assistance, we’re here to help.
Kind regards,
Bart
Gelato ...
PROS
Easy-to-use interface
Good design tools
Several print location options
Good integration with storefronts
Wide range of connections to other sources, such as Google and Pinterest
CONS
Variants are limited to 100
Lack of 'Higher ended' products
Lack of written Shipping Policy
Hello,
Thank you for the thoughtful 5-star review! We're glad you're enjoying the interface, design tools, and integration options.
Regarding the points raised, please note ...