Reviews (1,083)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.
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Very simple platform to use and you to use And to learn If only it was as easy to drive traffic to my website!
Hello Isabell,
Thank you for your feedback! We're happy to hear that you're finding the platform simple to use and easy to learn. If you ever have any questions or need assistance with anything else, don’t hesitate to reach out!
Best regards,
Bart
Gelato Support Team
Just signed up and so far so good! I think ill be switching POD partners to Gelato!
Hello,
Thank you for your review and for choosing to give Gelato a try! We're pleased to hear that your experience has been positive so far. If you decide to make the switch, we'll be here to support you every step of the way. Should you have any questions or need assistance, feel free to reach out to us.
Best regards,
Michal
Gelato Support Team
When I needed help figuring how to publish our first product, the 24 hour support got it done for me right away!
Hello,
Thank you so much for your kind words and 5-star rating! We're glad to hear that our 24/7 support team was able to assist you promptly and effectively.
Your satisfaction is our top priority, and we're committed to providing exceptional service. We look forward to continuing to support your business growth.
Best regards,
Michal
Gelato Support Team
I am starting to get the hang of this. I am pleased Gelato!
Hi,
Thank you for the 5-star rating! We appreciate your support and look forward to continuing to meet your needs.
Kind regards,
Michal
Gelato Support Team
Gelato has been very user friendly and has a few built in tools to make things even easier.
Hi,
Thank you for your kind review! We're happy to hear that you find Gelato user-friendly and that our built-in tools have made things easier for you. Your feedback is greatly appreciated, and we're here to keep supporting your success.
Best regards,
Michal
Gelato Support Team
100% makes my life easier.
Hello,
Thank you for the positive feedback! We're pleased to hear the platform is working well for you. If there's ever anything we can assist with, just let us know.
Best regards,
Bart
Gelato Support Team
Im still developing my store. I have not published it yet but the experience has been good so far except for the limited styles and colors available in the tshirt styles ive chosen
Hello,
Thanks for your feedback! We’re glad to hear your experience has been positive as you build your store. We understand that having a wider selection of t-shirt styles and colors would be beneficial. We’re working on expanding our range and appreciate your suggestions. If you need any support or have additional questions, just let us know.
Best regards,
Bart
Gelato Support Team
Nice idea. But support has been abysmal. I really hope they can fix things. If not, we're out. Just don't expect good support.
Hi there,
We sincerely apologize for the communication issues you’ve experienced. It seems that some of your replies may not have been received, which contributed to the difficulties you faced. It looks like our support team has already reached out to gather more details and address the situation.
We are committed to resolving this issue and enhancing your experience with us. I’ve contacted you directly via email to ensure we address this thoroughly. We are dedicated to learning from this feedback and making the necessary improvements to better serve you in the future.
Kind regards,
Bart
Gelato Support Team
Great products. Added some items for my dance studio.
Hi there,
Thank you for your review! We're glad to hear you’re having a positive experience so far. If you need any assistance as you continue exploring the platform, we’re here to help.
Best regards,
Bart
Gelato Support Team
I love Gelato. It's easy to use and its fun to make stuff
Hi there,
Thank you for the review! We're glad to hear that you’re enjoying creating with Gelato. If you ever have any questions, we’re here to help.
Best regards,
Bart
Gelato Support Team