Reviews (1,189)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and high-quality product output, featuring vibrant colors and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing customer reach. The app is noted for its responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customizable product options. Additionally, its eco-friendly practices, like using FSC-certified materials, are highly valued.

February 23, 2025

Super Rapide efficace et de super qualité

Ma boutique
France
About 2 months using the app
Gelato replied February 24, 2025

Bonjour,

Merci pour votre retour positif. Nous sommes ravis que vous soyez satisfait de la rapidité, de l’efficacité et de la qualité de nos produits. Chez Gelato, nous nous engageons à offrir un service fiable et des impressions de haute qualité. Votre satisfaction est notre priorité. Nous espérons avoir le plaisir de vous accompagner dans vos prochains projets.

Cordialement,

Michal
Gelato Support Team

January 13, 2025

App is so, easy and fun to use.

Sevilla Connect
United States
About 2 months using the app
Gelato replied January 15, 2025

Hello,

Thank you so much for your feedback! We're really happy to hear that you're enjoying the app and finding it easy to use. If you ever need assistance or have any questions, don’t hesitate to reach out—we’re always here to help!

Best regards,
Bart
Gelato Support Team

November 19, 2024

Easy to use, and seamless transition to Shopify store.

My Store
United States
3 months using the app
Gelato replied November 21, 2024

Hello,

Thank you for your feedback! It’s great to hear that Gelato integrates smoothly with your Shopify store. We’re here to support you if you need anything as you continue growing your business.

Kind regards,
Bart
Gelato Support Team

December 10, 2024

Having a great experience

Artful-Vibe
United States
8 days using the app
Gelato replied December 12, 2024

Hello,

Thank you for your 5-star review! We’re glad to hear you’re having a great experience with Gelato. If there’s anything we can assist you with, don’t hesitate to reach out.

Andrzej
Gelato Support Team

December 6, 2024

Love the quality of the prints on the clothes!!

The Painted Cotton
United States
About 2 months using the app
Gelato replied December 10, 2024

Hello,

Thank you for your 5-star review! We’re glad to hear you’re happy with the print quality on our clothing. Providing great products for your business is what we strive for.

If there’s anything else we can assist you with, let us know!

Andrzej
Gelato Support Team

October 28, 2024

Easy to understand, quickly add personalization, and created my 1st products. Thank you!!

Custom Word Products
United States
9 days using the app
Gelato replied October 30, 2024

Hello,

Thank you for the 5-star review! We're glad to hear that creating and personalizing your products has been easy. If you ever have questions or need assistance, we’re here to help!

Best regards,
Bart
Gelato Support Team

November 19, 2024

So easy to use everything is ready at your finger and so impressed

Bail Style
United States
8 days using the app
Gelato replied November 21, 2024

Hello,

Thank you for sharing your experience! It’s wonderful to know that the platform is working seamlessly for you. We’re here to support you every step of the way, so don’t hesitate to reach out if you need anything.

Kind regards,
Bart
Gelato Support Team

December 2, 2024

It is very easy to use.

Blissful Encounter
United States
About 2 months using the app
Gelato replied December 3, 2024

Hi,

Thank you for your 5-star review! We’re glad to hear you find Gelato easy to use. Simplicity and efficiency are core to our platform, and it’s great to know it meets your expectations.

If there’s anything else we can do to support you, feel free to let us know.

Kind regards,

Michal
Gelato Support Team

October 10, 2024

My clients are very happy with the prints they recieve. Fast shipping worldwide. Great support and comunication.

Mightyinkstudio
Spain
About 1 year using the app
Gelato replied October 11, 2024

Hello,

Thank you so much for your fantastic review! We're happy to hear that your clients are happy with the prints, and that you're satisfied with our fast worldwide shipping. Providing great support and maintaining clear communication is very important to us, and we're glad it’s making a positive impact on your experience. It's our goal to ensure both you and your clients continue to receive high-quality products and services. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to working with you again!

Best regards,

Michal
Gelato Support Team

December 4, 2024

Easy to use

FUR-EVER T-SHIRTS
United States
5 months using the app
Gelato replied December 6, 2024

Hi there,

Thank you for your review! We’re glad you’ve found Gelato easy to use. If you ever need assistance, we’re here to help.

Kind regards,
Bart
Gelato Support Team