Reviews (1,189)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and high-quality product output, featuring vibrant colors and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing customer reach. The app is noted for its responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customizable product options. Additionally, its eco-friendly practices, like using FSC-certified materials, are highly ...
Refine
-
By rating
i LOVE how easy this experience has been
Hello,
Thank you for the great review! We're happy to hear that the experience has been smooth for you. If there’s ever anything else we can help with, feel free to reach out ...
I had a few issues publishing products to my store and the support team went out of their way to help me solve, that is very much appreciated, that every merchant is treated like we are the most important. Thanks guys!
Hello,
Thank you for sharing this! We’re happy to know that our support team could assist you and make sure everything worked smoothly. Your experience means a lot to us, and ...
I love how easy this app is to navigate. there is many design templates available. shipping is cost effective and fast. Gelato has made starting my own online business possible. and such an easy transition.
Hello,
Thank you for the wonderful review! We’re glad to hear Gelato has been working well for you. If you need anything along the way, don’t hesitate to get in touch.
Best ...
I like how I can create or upload images here for my POD mugs. The customer service always responds to my inquiries. The delivery is also fast like when I ordered a test product of my mug. Kudos!
Hello,
Thank you for your kind words! We’re happy to hear everything is going smoothly, from creation to delivery. If you ever need anything, feel free to get in touch—we’re ...
nice
Hello,
Thank you for the kind review! It’s great to hear you’re having a smooth experience with our platform. If there's anything else we can assist you with, feel free to ...
A lot of times, Gelato's printing partners print the shipping label but never actually ship the package, and when you bring the issue to their attention they reply with a copy and paste:
" Unfortunately, in this particular case, I will not be able to process a refund/reprint as it has been more than 30 days since the order was supposed to be delivered. Please let us know if you have any questions ...
Hi there,
Thank you for taking the time to share your feedback. We sincerely regret to hear about your experience, as we understand these challenges impacted your business.
...
It's simple and easy to understand the instructions especially for a beginner.
Hello,
Thank you for your kind feedback! It’s wonderful to hear that the instructions are clear and beginner-friendly. If you ever have any questions or need help, we’re ...
Great printing on demand website highly recomend
Hello,
Thank you for your review! We’re glad to hear that our service is meeting your expectations. Your recommendation means a lot, and we’re here to support you as you grow ...
This app is for the most part easy to use and a variety of product to incorporate .
Hi there,
Thank you for the fantastic 5-star rating! If you ever have any questions or need assistance, feel free to reach out.
Best regards,
Bart
Gelato Support Team
App is so, easy and fun to use.
Hello,
Thank you so much for your feedback! We're really happy to hear that you're enjoying the app and finding it easy to use. If you ever need assistance or have any ...