Reviews (1,189)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and high-quality product output, featuring vibrant colors and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing customer reach. The app is noted for its responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customizable product options. Additionally, its eco-friendly practices, like using FSC-certified materials, are highly valued.
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This is the easiest POD I have used yet! Love the AI Assistance for product description.
Hello,
Thank you for your wonderful feedback! We're glad you're enjoying the ease of use and the AI assistance for product descriptions. If there’s anything else we can do to enhance your experience, feel free to let us know!
Best regards,
Bart
Gelato Support Team
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Hello,
Thank you for your review! We appreciate your support. If you ever need any assistance, feel free to reach out!
Best regards,
Michal
Gelato Support Team
Gelato has integrated seamlessly with my business and added the element of print on demand to my artwork so I can now bring my designs to my audience in fun new ways! It was intuitive to set up, easy to figure out, takes the stress out of print on demand, shipping, and fulfillment, and I’ve enjoyed working with the customizable options! 100% recommend!
Hello,
Thank you for your wonderful 5-star review. We’re glad to hear that Gelato has been a seamless addition to your business and that you’re enjoying the flexibility of print on demand for your artwork. Making the setup intuitive and stress-free is exactly what we strive for.
If you ever need assistance or have suggestions to share, we’re always here to help.
Andrzej
Gelato Support Team
sto ancora aspettando la consegna del prodotto
Ciao,
Grazie per il tuo feedback e ci dispiace molto per il ritardo nella consegna del tuo prodotto. La tua esperienza è estremamente importante per noi, e vogliamo assicurarci di risolvere la situazione il prima possibile. Ti invitiamo a contattarci direttamente all'indirizzo apifeedback@gelato.com o tramite il nostro servizio clienti, così possiamo verificare lo stato del tuo ordine e fornirti un aggiornamento preciso. Stiamo lavorando costantemente per migliorare i nostri tempi di consegna e garantirti un servizio migliore in futuro.
Grazie per la tua pazienza e comprensione.
Michal
Gelato Support Team
The integration is amazing. The only thing I don't like is the limited products.
Hi there,
Thank you for your review! It’s great to hear you’re happy with the integration. We’d love to know which products you’d like to see added—feel free to share your suggestions at apifeedback@gelato.com. We’re always looking to improve and expand our offerings!
Kind regards,
Bart
Gelato Support Team
Excellent Customer Service and support for specialised queries. They are growing at a mass scale so bugs are to expected but from my experience issues are about 5% of all orders. Divine is simply the best
Hello,
Thank you so much for your 5-star review and thoughtful feedback. We’re delighted to hear that our customer service and support for specialized queries have met your expectations. As we continue to grow, we truly appreciate your understanding that occasional issues can arise—your feedback helps us improve every day.
We’re especially pleased to know you’ve had such a positive experience with Divine. She’s an invaluable part of our team, and your recognition means a great deal to her and to all of us. Thank you for your trust and for being part of our journey.
Best regards,
Michal
Gelato Support Team
Easy to use, and seamless transition to Shopify store.
Hello,
Thank you for your feedback! It’s great to hear that Gelato integrates smoothly with your Shopify store. We’re here to support you if you need anything as you continue growing your business.
Kind regards,
Bart
Gelato Support Team
works greatand easy to use
Hello,
We appreciate your kind review! It’s great to hear that you find our platform both effective and easy to use. We’re here to make your experience as seamless as possible.
If you ever need assistance, don’t hesitate to reach out.
Andrzej
Gelato Support Team
Otroligt lättanvänd och har allt jag behöver.
Hej,
Tack så mycket för din fantastiska recension! Det gläder oss att höra att du tycker att Gelato är lättanvänd och att den uppfyller alla dina behov. Vi strävar alltid efter att göra plattformen så smidig och användarvänlig som möjligt för våra kunder. Om du har några frågor eller behöver hjälp, tveka inte att höra av dig.
Tack för att du är en del av Gelato-familjen!
Med vänliga hälsningar,
Michal
Gelato Support Team
Great printing on demand website highly recomend
Hello,
Thank you for your review! We’re glad to hear that our service is meeting your expectations. Your recommendation means a lot, and we’re here to support you as you grow your business.
Kind regards,
Bart
Gelato Support Team