Reviews (1,089)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.
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Ich benutze gelato.com jetzt seit ein paar Monaten und ich muss sagen, dass es eine der besten Entscheidungen war, die ich getroffen habe. Die Druckqualität ist ausgezeichnet, der Kundenservice ist großartig und die App selbst wurde mit großartigem Kundensupport perfekt abgestimmt. Ich würde diese App jedem empfehlen.
Hallo, vielen Dank für Ihre Bewertung. Wir freuen uns zu hören, dass Sie mit der Druckqualität und dem Support von Gelato zufrieden sind! Unser Team ist rund um die Uhr für Sie da, wenn Sie etwas brauchen. Mit freundlichen Grüßen, Adeline
Ottima, sincronizzazione. Per ora non ho avuto problemi. Facilità d'uso dopo aver visto i video tutorial.
Ciao! Grazie per la tua recensione! Siamo felici di sapere che il nostro centro di assistenza e integrazione funziona bene. Se hai bisogno di aiuto o hai domande, il nostro team di supporto è sempre qui per supportarti. Cordiali saluti, Kyle
Very happy with Gelato. Customer support is great and the website (hub) is easy to use. I would like the mock-ups to have a bit more variety. But I am currently using other services for this :)
Hello and thank you for your review. We're thrilled to hear that you are enjoying our platform and support. Do know that we are working to provide more mock-ups for our customers in the near future. We're always here 24/7 whenever you need help! Kind regards, Adeline
It takes a bit of getting used but once you have the hang of it you're all good. Very powerful functionality.
Hello,
Thank you for sharing your experience! Adapting to a new platform can indeed take some time, but it's great to hear that you find Gelato intuitive. If you ever have specific questions or need assistance as you continue using the platform, feel free to reach out.
Happy selling,
Bartosz
Gelato Support Team
veryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy good and useful 10/10
Hello,
Thank you for sharing your positive feedback about Gelato!
We are glad to hear that you find our service very good and useful, and we appreciate your enthusiasm.
If you have any further feedback or suggestions for us, please feel free to share them. We are always striving to improve our service and provide the best experience possible for our users.
Thank you,
Bartosz
Gelato Support Team
EVERYTHING IS NICE! Especially the Customer Support!
Hi,
Thank you for your review.
I'm so glad to hear that you had a great experience with Gelato. The team at Gelato takes pride in providing excellent customer support, so it's wonderful that you found them to be helpful. We always go above and beyond to assist our customers. If there's anything else you need assistance with, feel free to ask.
Best regards,
Michal
Gelato Support Team
Gelato was able to help me in starting a new clothing company with ease. It is fast easy and efficient. They're quality of their print is great and so is the shirt quality. Their fulfillment time is great and it keeps customers happy.
Hello there,
Thank you so much for taking the time to share your positive experience with our integration!
We're happy to hear that we could assist you in launching your new clothing company smoothly. Our team takes pride in providing a fast, easy, and efficient platform for our customers.
We're delighted that you're satisfied with the quality of our prints and shirts. Ensuring top-notch quality is a priority for us.
If you ever need any assistance or have further feedback, please don't hesitate to reach out to us. Thank you again for choosing Gelato!
Kind regards,
Michal
Gelato Support Team
Easy and efficient.
Hello,
Thank you for the review! Our Team is available 24/7 if you even need assistance.
Best regards,
Bartosz
Gelato Support Team
love the service and the ease of use. Product arrived on time - perfect - could not be happier. Great stuff !!
Hi, thanks for your review! We're glad you're happy with our platform and speed. Feel free to reach out to our team anytime you need support! Kind regards, Adeline
Very impressed so far. We have integrated Gelato with our Shopify store and the process was straight forward. Uploading products is very easy and quick. We've worked with all the well known print on demand providers including Printful, Printify, Inkthreadable etc. and they all have their strengths. However we really like everything we've read and researched regarding Gelato and are confident of their capabilities. We have also tried some sample products, which we were very pleased with.
Hi,
Thank you for choosing Gelato as your print on demand partner!
We are constantly launching new products (tote bags just came in) and new local production markets (Greece and Malaysia were just added to our network) to support you and your business with a solution that is faster, smarter, and greener.
Let us know if you have any additional feedback. Looking forward to supporting your business!
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato