Reviews (706)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants commend this app for its speedy service, intuitive interface, and smooth integration with Shopify. They value the 24/7 customer support, high-quality prints, and global accessibility. The wide range of printable products and commitment to sustainability are also appreciated. Features like bulk implementation and easy product variation creation are seen as advantageous. However, some suggest more free plan mockups and a broader product selection.

November 9, 2023

BeyXi
Türkiye
About 1 month using the app
Gelato replied November 13, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

October 22, 2023

Outside OC
United States
2 months using the app
Gelato replied October 24, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

October 24, 2023

الأعمال الحلال
United Kingdom
2 months using the app
Gelato replied October 26, 2023

Hello there,

Thank you so much for taking the time to leave us this glowing 5-star review. We're thrilled to hear that you've had a positive experience with our Shopify integration.

Our team is dedicated to providing top-notch solutions, and we're delighted to know that our platform has met your expectations. Should you have any questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our top priority.

Thank you again for choosing GelatoI. We appreciate your support and look forward to serving you in the future!

Best regards,

Michal
Customer Support Team

November 10, 2023

CULT OF 6I66LES
United States
29 days using the app
Gelato replied November 13, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

September 4, 2023

Tailwaggin-Tees
United States
4 months using the app
Gelato replied September 13, 2023

Hi there,

Thank you for your positive feedback! We're happy to hear that you're having a great experience with Gelato. We're here to provide excellent customer support whenever you need it. If you have any more comments or questions in the future, feel free to reach out.

Your recommendation means a lot to us.

Kind regards,
Kyle

November 10, 2023

StudioNinety8
Australia
19 days using the app
Gelato replied November 13, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

November 4, 2023

FESTIVI
Netherlands
19 days using the app
Gelato replied November 6, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

April 27, 2024

J&L Stores
United Arab Emirates
Gelato replied April 28, 2024

Hello,

We truly appreciate you taking the time to rate our service! Should you ever require assistance, our team is here to support you.

If there is anything we can do to make your experience 5-star, please don't hesitate to contact us directly at apifeedback@gelato.com.

Best regards,

Michal
Gelato Support Team

September 8, 2023

Miss Majin
New Zealand
About 2 months using the app
Gelato replied September 12, 2023

Hi,

Thank you for the review!

We're happy to hear that you're having a great experience with Gelato. We're here to provide excellent customer support whenever you need it.

If you have any questions, feel free to reach out.

Thank you for choosing Gelato!

Best regards,

Michal
Gelato Support Team

November 23, 2023

FLIP! Prints
United Kingdom
4 days using the app
Gelato replied November 28, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team