Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

February 28, 2018

Fantastic app - makes it possible to make really nice, clean websites in Shopify without writing any code. Chris on the helpdesk is brilliant - always willing to help and very quick to get back to you. GemPages is a fantastic app!

Dr Wills
United Kingdom
Over 2 years using the app
May 11, 2024

really really great support thank you sarah...

MenSatva
India
5 months using the app
July 4, 2022

Always extremely helpful and quick to respond. Great team to work with and a fantastic app. Get detailed feedback on issues and turnaround time very quick.

Spier Shop
South Africa
Over 2 years using the app
GEMCOMMERCE CO., LTD replied July 5, 2022

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers.

Don't hesitate to reach us if we can do anything to assist!

Best wishes!

February 10, 2021

We had a small issue on our shop's page and the support was great. We received a reply to our message a business day after, which is completely fine, and it was easy to learn how to fix our issue for future reference. Highly recommend.

Bath Accessories Co.
United States
Over 2 years using the app
May 14, 2024

The after-sales service is particularly good and they try their best to meet all our requirements. Thank you.

POPPY ATLR
Hong Kong SAR
4 months using the app
July 10, 2018

I have over 7 years experience in web design and apps but when I was looking for a clean looking page builder on Shopify without the hassle, GemPages was the solution I was looking for! Sticking with them because of their amazing support staff though. Always ready to lend a hand when needed. Highly recommend

Peace Keyper
United States
Over 2 years using the app
April 8, 2021

Great App. Have been doing this for a while and GemPages is surely the best I have used. Support good as well.

Feels Natural
Japan
Over 2 years using the app
October 12, 2018

This app is pretty cool. finally I can design ALL of the pages not just the home page on Shopify. They have a lot of cool templates and awesome customer service.

BlessedBibles
United States
Over 2 years using the app
December 4, 2019

The Gem Pages team have been very helpful so far with every question I have had. The app is great and creates some really lovely looking pages. Hoping for even more features in updates for the future :)

Brand it right Ltd
United Kingdom
Over 2 years using the app
September 19, 2022

excellent tool that has a magnificent team behind it, always willing to provide the best service. highly recommended the tool to create stores quickly, and the support service that is always there when needed

thebetterchocolate
Canada
Over 2 years using the app
GEMCOMMERCE CO., LTD replied September 19, 2022

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. If there is anything more we can help, please do let us know. We're always happy to give you a hand!