Reviews (4,663)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

March 7, 2018

useful and convenient app. Janis and Chris are super helpful and replies within an hour!

Avi8 Info
United Kingdom
Almost 3 years using the app
October 24, 2022

GemPages allows me to build my site exactly how I like it—with uniquely designed pages for each product. Their customer services is quick and attentive, too.

UPPERCASE
Canada
Almost 3 years using the app
GEMCOMMERCE CO., LTD replied October 28, 2022

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing!

If there is anything more we can help, please do let us know. We're always happy to give you a hand!

November 15, 2020

I could give this app 10 stars if I could. Not just because it is super easy to use and I can build exactly what I want, but because the customer service is unbeatable. They are extremely responsive and any help that you need they will do. Get this app if you aren't a coder but you know what you want to design!

Lexi Llama
United States
Almost 3 years using the app
July 12, 2018

A great app which is easy to use. I am currently redesigning our whole website which represents a large part of our business and I'm very happy with how it's looking. The online help chat is also very good.

Carwyn Cellars
Australia
Almost 3 years using the app
June 14, 2022

They help me even when its (mostly) my fault it's broken. Best money I've spent on a builder so far.

Florida Farm Finder
United States
Almost 3 years using the app
GEMCOMMERCE CO., LTD replied June 22, 2022

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

October 13, 2020

The app is already an amazing site builder, but what puts it over the top is the customer support. The ability to write in the chat box within the app & receive help on the spot. That's the winning factor for me

THE BRIDGE OFFICIAL
United States
Almost 3 years using the app
August 25, 2017

Chris is great. Response time on chat was less than 15 minutes after my support inquiry. Gave him temporary access to my site and he jumped right in to fix the problem himself. Great experience and highly recommend. Btw, new UI is a great improvement as well.

Spray Foam Insulaion
United States
Almost 3 years using the app
November 26, 2020

GemPages is the #1 Page Builder on Shopify, their customer support team is extremely friendly, they will help you sort any kind of issues that you may face. Their response rate is very fast. Thank you GemPages, you are the best

DEWEL™ PRO
United States
Almost 3 years using the app
October 13, 2022

everything is good also good support team and nothing to say any trouble with working this application

THE GUESTLIST
Germany
Almost 3 years using the app
GEMCOMMERCE CO., LTD replied October 14, 2022

Hi,

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

February 22, 2021

Highly recommended app, very user-friendly. Amazing support team and quick response. Issues resolved within minutes.

Stanley Rogers
Australia
Almost 3 years using the app