Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

March 17, 2021

I used this page to create and customize the product pages and homepage for my store, as the default ones are too simple. It works well and always offers support great. Thanks Gempages.

Tineco EU
Hong Kong SAR
Almost 4 years using the app
September 20, 2022

Great customer service, had an issue with the fonts on my website and they were a great help, def would recommend!

Paradise Amsterdam
Netherlands
Over 3 years using the app
GEMCOMMERCE CO., LTD replied September 22, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

Best Regards,
Cindy | GemPages Customer Success Team

June 2, 2020

The best part about GemPages is the amazing support team. All my issues were always addressed and resolved quickly. The support team is extremely knowledgeable and a pleasure to work with! Cindy and her colleagues are always there and ready to help whenever I have questions/issues.

The app is also easy to use and intuitive. Makes designing any page a breeze!
Would highly recommend this app! I don't know how I would have built my website without GemPages!

Weavve Home
Singapore
Over 3 years using the app
August 12, 2022

Great support, whenever there is somethings that's not working. Not necessarily the fastest app but suits our needs.

wowtamins
Germany
Over 3 years using the app
GEMCOMMERCE CO., LTD replied August 15, 2022

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing!

If there is anything more we can help, please do let us know. We're always happy to give you a hand!

Nathan | GemPages Customer Success team

February 15, 2022

Une super application avec un service support incroyable.
Une utilisation simple et intuitive.
Merci Gempages.

CONTROLE O2
France
Over 3 years using the app
February 8, 2024

Un supporto davvero eccezionale! Alla minima difficoltà risolvono tutto velocemente e alla perfezione

oMyDog®
Italy
About 2 months using the app
March 19, 2022

I have been using Gem Pages for 3 Years now and its hands down the most important tool in my Shopify app arsenal.

Kess Gallery
Australia
Over 3 years using the app
October 30, 2020

The best app that I have come across, period. The updates they have done over the last few months are amazing - Assigning products to product templates, new and amazing page designs. This app is an absolute "gem" in the true sense. The cherry on the top is the amazing support provided by the support staff. Cindy has been a tremendous help to me. Extremely happy with this app.

Family Divine
United States
Over 3 years using the app
May 4, 2018

As a start up, on a limited budget, we are doing most of the web-design our self. Working within the Shopify template have been frustrating. With GemPages it looks like novices like us, finally can give our visitors the experience we want them to have on our website.

Coco Mat Norge
Norway
Over 3 years using the app
February 15, 2023

Great page builder and they have great support/services. I am thankful to Ken for swiftly response and help our issues resolve faster. Thanks and kudos!

Learning Plus PH
Philippines
Over 3 years using the app
GEMCOMMERCE CO., LTD replied February 16, 2023

We're proud to assist with your business. Glad to hear that Ken was there to help you get familiar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!