Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

July 30, 2018

Fantastic product! I migrated from Wix and am super happy with gempages. They have everythin Wix has PLUS a great support staff!!! highly recommend this to anyone looking to create stunning pages on shopify!

Firstcoffeebreak
Canada
Almost 2 years using the app
March 7, 2022

Magnifique application pour construire de belles pages, articles de blog, et des pages produits... Une application très complète et facile à prendre en main . Une équipe très réactive avec Léo, Muiz , Kenny.... Je la recommande à 100% .

sexynow
Guadeloupe
Almost 2 years using the app
March 16, 2021

I was using the free trial and i needed some support, it was awesome. Marc helped almost so fast. I extremelly recommend it. Best support ever!

Pé de Tricô
Brazil
Almost 2 years using the app
June 30, 2022

We've been using this app for a while now and are pretty much happy with it. The one thing that does stand out is the customer support for this app. They are very quick and try their best to help customers out. Unlike other apps/plugins companies where you have to email them and wait for days for a reply, Gempages has a live chat support that replies back instantly.

Methyl-Life® Supplements
United States
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied July 1, 2022

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers.

Contact us via live chat (Business and Advanced plan) or email to support@gempages.help if you have any other concerns. Our professional customer services is always here to help.

Best wishes!

May 16, 2022

I have been using GemPages for about two years already. Quite easy to use and very quick and helpful support.
Thank you!

Graph Tech Guitar Labs Ltd.
Canada
Almost 2 years using the app
March 2, 2022

Truly amazing app and customer service! Unreal. They get back to me so quickly, no matter the request. And the app itself is SO user friendly. Highly recommend!!!

laurel denise
United States
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied March 3, 2022

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

March 5, 2020

Very nice app, I have it on all my shops. The team has improved the app quite a lot since few months. Would recommend it to create awsome looking shops

Mofajang™
France
Almost 2 years using the app
January 28, 2021

Excellent support and awesome, flexible interface. We use this app for every subpage on our site. Great app, thank you!

Artemis+Ivy
Australia
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied January 29, 2021

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!

December 20, 2018

I'm not really computer savvy so having a drag and drop builder to build our site seemed the most practical thing to do. The customer service (live chat) is very prompt and that really helped me a lot.

Confinement Food
Malaysia
Almost 2 years using the app
November 4, 2017

I usually don't write reviews, because I'm very sensitive when it comes to quality - But here the whole package is a perfect 5 stars match. In the beginning I had a few issues, but the developer, Chris, sorted it out for me. Since then I'm regularly in contact with him, because of the new features he's implementing. GemPages had a few very bit updates since I use it, and I was never disappointed. I believe in this constellation and I'm sure even if GemPages is already awesome, everything that comes in future will be fantastic. Thanks guys for your great job, you really helped me out with essential features that Shopify definitely is missing.

Belisan
United States
Almost 2 years using the app