Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

December 15, 2020

Quick & efficient to solve the issues I encountered! The customer service agent is friendly & polite!

Reactive Outdoor
United States
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied December 17, 2020

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Janie | GemPages Support team

April 12, 2022

There are multiple templates to choose from, easy to use and quick to respond.
When wanting some extra details for optimization, the technicians are very responsive and supportive, very good!

HOUCHICS
China
Almost 2 years using the app
July 31, 2022

The absolute best customer experience I could have asked for. Tony was an absolute pleasure to work with.

TRATEZ
Canada
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied August 1, 2022

Thank you for your review! We are so happy that our support agent (Tony) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

All the best!

Nathan | GemPages Customer Success Team

April 29, 2023

The app is great but even greater is the support team. They're just amazing! Response is always ready to help and find a solution. Truly top notch support team.

FourX Better Chocolate™ - CA
Canada
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied April 29, 2023

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

December 12, 2022

This was a godsend to be able to create pages that I actually liked the look of and could properly control the design of. The support is excellent, they are so quick to help.

Elizabeth Wiltshire
Australia
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied December 16, 2022

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent!

Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!

May 29, 2023

I love this app, and when I had a problem the customer service helped me even if it was a conflict with another app.
Thanks GEMPAGES!!!!

StupidGarage
Italy
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied May 30, 2023

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Edited February 21, 2019

Great customer service, and easy to use app! Thanks to everyone at the gempages store - awesome team!

Jacked Factory
United States
Almost 2 years using the app
February 18, 2022

Very user friendly platform, easy to build professional websites, quick support from gempages team, and also is possible to adjust code so you can make every change that you need for your website.

Kabine.ro
Romania
Almost 2 years using the app
July 23, 2022

I really enjoy using Gempages to create the landing and product pages. Their customer service team is very helpful, and always providing the prompt response and service. Thank you Team Gempages!

Beauty by Jabees
Hong Kong SAR
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied July 24, 2022

Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning!

Don't forget to reach us via live chat or email, if you need us we are there to help!

Cindy | Customer Success Team
GemPages

August 1, 2018

Im so happy i came across the GemPages app. Ive been able to create pages that i didnt think i would be able to create. I had an issue/bug with my form that i had tried to input and jumped on the live chat feature to see if someone could help and had incredible assistance from Janie. She fixed it straight away for me and was very pleasant to deal with. thank you!

Who Wears What
Australia
Almost 2 years using the app