Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

January 6, 2021

This app allows us.to create all sorts of custom landing pages, featured product pages and allows us to make every product appear just the way we want. Support is responsive, helpful and fast! Highly recommended

Videoguys
United States
Over 2 years using the app
October 7, 2020

Awesome customer support and tutorials! Answered all my questions and is always there to help, thank you Cindy!

Pasta Olive
Philippines
Over 2 years using the app
December 27, 2021

This app is a super helpful to design awesome looking pages! Really easy to use once you get the hang of it and did you run into a problem? Contact the customer service they are really superior. They are really service minded and there when you are stuck or need help!

NapeCloud
Sweden
Over 2 years using the app
February 6, 2020

Thank you for creating this great page builder. After moving from woocommerce I need something like visual basics builder and this has been a perfect replacement. I have now purchased the advanced license to use it on 3 of my websites. It is now the tool I will use in the future and I cannot recommend it enough. To be honest I didn't want to write this review because I didn't want my competition to use it but at the same time I wanted others to benefit from it.

I look forward to many more updates and the ability to edit footers and headers.

Vektra
United Kingdom
Over 2 years using the app
June 29, 2022

Buen app para personalizar paginas, hay varias cosilla en las que pueden mejorar.
Pero si sabes ocupar estilos y algo de programación puedes crear fantásticas landingpage.

Tienda Illux
Mexico
Over 2 years using the app
GEMCOMMERCE CO., LTD replied June 29, 2022

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Happy Selling!

August 18, 2022

I've used this app for 2+ years. Best of its kind and the support team is amazing. Even when there are issues not related to the app itself, they try to help identify and provide solutions. Highly recommend. No need to try any other page builder than Gem Pages.

ReadyWise
United States
Over 2 years using the app
GEMCOMMERCE CO., LTD replied August 22, 2022

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

Cindy | GemPages Customer Success team

February 28, 2018

Fantastic app - makes it possible to make really nice, clean websites in Shopify without writing any code. Chris on the helpdesk is brilliant - always willing to help and very quick to get back to you. GemPages is a fantastic app!

Dr Wills
United Kingdom
Over 2 years using the app
July 4, 2022

Always extremely helpful and quick to respond. Great team to work with and a fantastic app. Get detailed feedback on issues and turnaround time very quick.

Spier Shop
South Africa
Over 2 years using the app
GEMCOMMERCE CO., LTD replied July 5, 2022

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers.

Don't hesitate to reach us if we can do anything to assist!

Best wishes!

February 10, 2021

We had a small issue on our shop's page and the support was great. We received a reply to our message a business day after, which is completely fine, and it was easy to learn how to fix our issue for future reference. Highly recommend.

Bath Accessories Co.
United States
Over 2 years using the app
July 10, 2018

I have over 7 years experience in web design and apps but when I was looking for a clean looking page builder on Shopify without the hassle, GemPages was the solution I was looking for! Sticking with them because of their amazing support staff though. Always ready to lend a hand when needed. Highly recommend

Peace Keyper
United States
Over 2 years using the app