Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

May 25, 2022

einer der besten apps die ich habe. der support ist mit abstand der beste den ich kenne. sie haben zu jedem problem einen experten der einen aushilft

Maquiade
Germany
Over 1 year using the app
January 31, 2023

Fantastic. Been using it for 3 years. Support team is awesome :)

They restored me something I deleted by mistake, I don't know how

Boneitup
United States
Over 1 year using the app
GEMCOMMERCE CO., LTD replied February 6, 2023

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.

We're always there to assist whenever you need!
Happy Selling!

March 11, 2021

Super good service! had a few problems, but the support was super reactive and all my problems were solved very quick.

Wolley
Germany
Over 1 year using the app
July 30, 2024

messed up all of my product pages and i couldn't revert back to how it originally was

Trendy Trending Tees
United States
19 minutes using the app
GEMCOMMERCE CO., LTD replied August 2, 2024

Dear Trendy Trending Tees,

We sincerely apologize for any inconvenience you have experienced. We noticed that you only used our app for a brief period and did not contact our support team for assistance.

We kindly invite you to give GemPages another try. Should you encounter any difficulties, please do not hesitate to reach out to our Customer Support Team, and we will be more than happy to assist you.

We look forward to helping you build your pages.

Best regards,
GemPages Support Team

March 1, 2021

This support never disappoints. They do everything to understand your questions and always come up with a solution.

modernnative-nl
Netherlands
Over 1 year using the app
May 20, 2022

The best support I've come across! Helps with every little pixel to fix, answer quickly and overall a great platform.

Firemood ENGLAND
Latvia
Over 1 year using the app
Edited January 7, 2022

Very affordable application which gives you the free hands to customize all pages on your shopify store. Support is very friendly and goes the extra mile to help you with your request and concerns. Highly recommend the Advanced plan as you are really getting what you are paying for. It's a plus that the technical team is working on implementing new upcoming features which makes the development of new stores a breeze. Thank you million times!

BetterMan Labs
United Kingdom
Over 1 year using the app
December 20, 2018

I'm new to shopify and to this app as well. But I definitely like this app the minute I use this, for I can create almost everything that's needed for my shopify page, yet more beautiful and neat. I like how it works. It's easy to use and I must say, the CS team is perfect. I love chatting with this guy on the dialogue box. He's a great helper.

Treediride
Hong Kong SAR
Over 1 year using the app
Edited April 9, 2024

Support Team is really great. I've never had an experience as good as this one in a customer service. really happy Morgen was just amazing solving my problems. Very fast and on point service

Lumiacol
Colombia
Over 1 year using the app
GEMCOMMERCE CO., LTD replied August 11, 2022

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help.

Cindy | GemPages Customer Success Team

November 26, 2021

Great app. Easy to use. There are a lot of integrations, the support is active and is very descriptive about the issues and they help you out tons.

Genial Day
United States
Over 1 year using the app