Reviews (4,663)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

December 18, 2022

Great service, fast response
The fee is reasonable and the effect is very good. I recommend it to anyone who needs to use Page Builder

Gempage is your first choice and only choice!

JSAUX
Hong Kong SAR
Over 1 year using the app
GEMCOMMERCE CO., LTD replied December 19, 2022

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers.

Don't hesitate to reach us if we can do anything to assist!

Best wishes!

September 26, 2022

Its worth the upgrade to have the live chat support. Their support is really quick and gives helpful solutions.

Flexary
Australia
Over 1 year using the app
GEMCOMMERCE CO., LTD replied September 27, 2022

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

October 13, 2023

Service client très à l'écoute qui n'hésite pas à rentrer dans le code pour apporter une réponse personnalisé à nos problèmes. Merci Phoebe et son équipe pour leur aide !

maviepratique.com
France
Over 1 year using the app
September 4, 2020

This app is so useful when it comes to create a real big branded store. You can do everything you want, I use it for really important pages on my website and never had any issues !

And the support team is incredibly reactive ! I always have a reply in 2 minutes max, pretty impressive ! They are super nice too ! :)

ÖGVAR
France
Over 1 year using the app
July 7, 2022

Fantastic! Gempages is a really powerful page builder for Shopify. It's quick and easy to use. If you want to separate your store from the competition I would high recommend downloading Gempages and teaching yourself how to use it. If you have any problems, from the simple to the complex the team are always more than ready to help with the inbuilt live chat feature. I could not recommend more highly.

Caribbean Blue
United Kingdom
Over 1 year using the app
GEMCOMMERCE CO., LTD replied July 10, 2022

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for!

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

Best wishes!
Cindy | Customer Success GemPages Team

August 4, 2022

This app is perfectly useful for any Shopify users to make own pages.
Real-time conversations with GemPages customer success team are always open and helpful with no stress. You should try it if you are seeking for an application to customize your pages. 日本の方々へ
もし英語を理解できる人がいれば、トライする価値がございます。リアルタイムの会話はストレスフリーで必ずやり遂げてくれます。お勧めいたします。

IWATA&Company
Japan
Over 1 year using the app
GEMCOMMERCE CO., LTD replied August 4, 2022

Wow! Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for. Everything is looking excellent!

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

Cindy | GemPages Customer Success Team

January 4, 2021

Good customer service! But if we improve the time of reply will be fantastic. 5 star will be given when this service improve

Nylon Belt
Philippines
Over 1 year using the app
GEMCOMMERCE CO., LTD replied January 4, 2021

Thank you so much for your honest review! Your feedback about our support time is greatly appreciated. We're taking neccessary steps to improve it. Hopefully our support service will be even faster very soon!

Thank you so much again for bring it to our attention! If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

All the best!

February 22, 2022

I have been using GemPages almost for a year and I am absolutely satisfied. I experienced a lot of issues and the support was always amazing and fast. 100% recommended.

Bimbiko
Czechia
Over 1 year using the app
August 18, 2020

i love this app its website changer and perfect service .
one time i removed my pages by mistake so i contacted the support and the CEO of the company resolved the problem by him self and he got all my pages back so fast

VitaCosmo
United States
Over 1 year using the app
June 14, 2022

I've been using Gempages for few months now and I must say it is easy to use Gempages even if you are not too savvy creating home/landing pages, etc….. Easy to edit and with endless possibilities!
And, in my view, most importantly customer service and support is amazing - very fast and friendly. I definitely recommend it!

Aima Dora Tropical Eco Swimwear
Mauritius
Over 1 year using the app
GEMCOMMERCE CO., LTD replied June 22, 2022

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. Don't forget to reach us via live chat or email, if you need us we are here to help!